After insisting on skimming entire wall when we just needed patch repair, they plastered around existing cupboard brackets (which were supposed to be reinstalled). Then, when putting up the cupboards, they put them up at DIFFERENT HEIGHTS?! They said it was because they had to find ‘dabs’ in the (standard) dot and dab wall (this is wrong). Cupboard started coming away from wall within a few hours. When cupboards taken down discovered they had ruined wall behind and tried to fill holes with sealant! Then they plastered over sealant leaving wall not level…Damaged cupboards too. Disbelief!
Response from McCall Construction Ltd
Thank you for taking the time to share your feedback. We appreciate hearing your perspective, as it's how we learn and improve. We're sorry we weren't able to resolve the matter, and it's a shame you chose not to give us the opportunity to rectify the situation or accept our offer of free paint. We also appreciate your comments on our reliability and communication, and we're reviewing our processes to help ensure this doesn't happen again.