MB Plumbing
Stoke on Trent, Staffordshire
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Customer Reviews
Write a review8.46 /10
Based on 16 reviews over the past 12 months
Quality of work
8.31
Reliability
8.5
Communication
8.56
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this tradesperson as polite, professional, and great at communicating, often praising the high quality and efficiency of their work. Reviewers also frequently commend them for being punctual, tidy, and helpful.
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Reviews (54)
10 MB Plumbing
Posted 17 January
A difficult job completed in adverse weather conditions. I was kept up to date with each step of the work being carried out. Mario and Tommy(?) Worked really hard to ensure that there was as little disruption as possible. I wouldn't hesitate to recommend them to anyone as their work ethics and customer service were second to none. Thank you both very muchVerified reviewerJob location: CW24.33 Overcharged
Posted 15 October 2025
A few months ago, the user had an emergency toilet leak affecting the flat below and called plumbers for a same-day fix. Although the plumbers were polite, they focused heavily on upselling bathroom renovations and became pushy. They claimed to fix two leaking pipes but gave inconsistent explanations about the toilet, saying it “wasn’t leaking but could.” The toilet later leaked again, and since they lacked the needed part, they simply disconnected it. Despite the incomplete work, they charged £500, which the user felt was excessive.Verified reviewerJob location: WA2- TTom C
2.67 Moving radiator half half mere to the right and tidy up pipe work,
Posted 10 October 2025
asked to come and tidy up the pipe work and move the radiator to the right about half a meter to the right, Informed the floor boards easy, so the pipe work could come out strait underneath, He took the quote job and said would need to order 8 elbows more pipe work, and he would be here tomorrow, that’s fine at a cost of £300, , As shown in the photos non of the pipe work had been touched to tidy it up, not 8 joints used And I had to go out and by a new radiator because the thermostat “would not fit” and plastic joints my self, he brought no equipment and used our stuff like ct1Verified reviewerJob location: ST8 10 5 stars
Posted 28 September 2025
Was great service showed up on time definitely would recommend I would never choose another buisness other than him Thankyou so much MarioVerified reviewerJob location: CW12- GGary S
10 Major unblocking of drain caused toilet to block
Posted 28 September 2025
Great guy, very polite, he had to deal with an old heavy manhole cover and heavy blockage, but did a fantastic job.Verified reviewerJob location: ST3 - SShelley L
10 Refit downstairs clock room
Posted 21 September 2025
⭐️⭐️⭐️⭐️⭐️ We recently had our downstairs cloakroom renovated and the tradesperson did an excellent job. From start to finish, the work was carried out with great attention to detail, professionalism, and care. The finish is outstanding, and everything was left clean and tidy. Communication throughout the process was clear and reliable, and the project was completed on time. We’re really pleased with the result and wouldn’t hesitate to recommend their services.Verified reviewerJob location: ST8
