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Reviews

  • 10

    Reliable and polite

    Posted 17 September

    Mark from MB Frames came to look at our windows that wouldn’t open, quoted and carried out the necessary repairs. He was polite and friendly, came when expected and kept in touch to keep us informed of progress throughout. We were very happy with his work (he even cleaned the windows inside and out) and wouldn’t hesitate to recommend him.
    Verified reviewer
    Job location: PO22

    Response from MB Frames & Property Services

    Hello Lorraine Thank you so much for the positive comments, we are very pleased you are so Happy with the work completed for you. It means a lot to us that our customers are happy with the work we do for them. And you are welcome for the glass cleaning.

  • 10

    Replacement glass for a cat flap.

    Posted 28 August

    Mark was very helpful, courteous and good at communication in helping us replace a panel of glass with one in which a cat flap could be fitted.
    Job location: GU28

    Response from MB Frames & Property Services

    Hello Nick We are very pleased you are so happy with the work and service you have received from us. It is important to us that our customers are completely happy with the work we do for them. And now you have a happy cat also. Peeeerfect.

  • 10

    New door handle fitting

    Posted 26 August

    Neil was very professional, personable and did a great job fitting a new bathroom door handle/lock. Mark was great at coordinating the install as well.
    Verified reviewer
    Job location: PO21

    Response from MB Frames & Property Services

    Hello Scott We are very pleased you are so happy with the work and service you have received from us It is very important to us that our customers are completely happy with the work we do for them Thank you for your business. MB Frames & property services

  • 10

    Quick response, rapid installation and all looks good

    Posted 17 August

    A very quick response to enquiry and a quote within days. Complete new window and replacement panels delivered quickly and all installed soon after. A beautiful job with the new window a complete transformation. I have used Mark many times previously and always a competitive price and excellent service.
    Verified reviewer
    Job location: PO19

    Response from MB Frames & Property Services

    Hello Richard We are very pleased you are so Happy with the service and work you received from us. Happy customers are what we strive for. Thank you for your business and glowing review. Kind Regards MB Frames

  • 10

    Water Tight Again

    Posted 09 August

    We moved into our bungalow in October 2024 and inherited a conservatory about 25 years old. In heavy rain it leaked externally to an alarming degree. Mark attended and inspected the structure, identifying what he believed the problems to be. Once required materials that he ordered had been received, he arranged for his people, Paul and Nico, to visit and fix the problems, which they did in little over a morning, through their extremely hard and thorough work. Before they started, Paul took time to explain what he and Nico would be doing and why.
    Verified reviewer
    Job location: PO20

    Response from MB Frames & Property Services

    Hello Martyn We are very pleased you are so Happy with the service and work you received from us. Happy customers are what we strive for. Thank you for your business and glowing review. Kind Regards MB Frames

  • 10

    Good quality service and excellent communications

    Posted 04 August

    Mark, made a face to face connection to measure my windows which won him the quote as my other quote was using photos. The installer Paul did an extremely good job, personable and professional, and fully skilled. The work is well done and a perfect clear up afterwards. I am elderly frail and Paul put up my curtains for me in my bedroom, this really was the extra mile after a 9 hour shift. Because of Marks first connection and good ongoing communications on equipment arriving and date for installation and follow up, and a job extremely well done, I will use Mark again and highly recommend him
    Verified reviewer
    Job location: PO21

    Response from MB Frames & Property Services

    Hello Lizzie We are very happy you are so pleased with the work and service you received from us. We always strive for happy customers. Thank you for your business and glowing review. MB Frames