Reviews

  • 10

    Prompt, professional, and high-quality service

    Posted 10 January

    Paul was extremely helpful in arranging the replacement of the locks on my front door. Communication throughout was clear, responsive, and patient, which made the whole process feel straightforward and well managed. I would also like to specifically commend Ollie, who carried out the work. He arrived early, worked efficiently, was personable and professional throughout, and left everything clean and tidy afterwards. Overall, a very positive experience, and I appreciated the care taken to ensure everything went smoothly. I felt it was important to share this feedback, as it is always worth hi
    Verified reviewer
    Job location: CR2
  • 10

    Highly recommended. 10/10

    Posted 04 December 2025

    ***** Highly Recommended ***** Had an urgent job in Croydon to replace locks after a burglary and gotten a few quotes. So glad I chose Master Locksmiths. They were courteous and efficienct and the gave me invaluable guidance without trying to upsell locks, which were unnecessary, and explained things to me in a way which is so rare these days. Not only that, but their price was almost 50% cheaper like for like than one and 20% less than another. Brilliant company and local firm which i think you have to support these days over the big corporate firms trying to disrupt the market. 5 star
    Verified reviewer
    Job location: CR2
  • 10

    Locked out

    Posted 15 July 2025

    Imagine being locked out of your house when your key suddenly won't work and your insurance company says your not covered. Master Locksmiths were fantastic. They were there within ten minutes and got it sorted. Can't praise the people and company enough. Excellent
    Verified reviewer
    Job location: CR2
  • 10

    Excellent company

    Posted 11 July 2025

    It's the second time I've used these guys - once for the back door when that lock failed and now for the front door. The guys got someone out to me same day, assessed and repaired the following day exactly when they said they would for the price they said they would do it for. Excellent communications and friendly people. I really can't fault them.
    Verified reviewer
    Job location: CR2
  • 10

    Locked out

    Posted 28 April 2025

    I was locked out and so called Master Locksmiths, they arrived promptly and were very professional. They helped me get back into my place without any damage at all. Great service would recommend
    Verified reviewer
    Job location: CR2
  • 10

    Change of locks and advice

    Posted 25 April 2025

    Phoned the company and spoke with Paul. Paul knew all the right questions to ask and understood the job I needed. Arranged to visit the property next morning, and arrived very promptly. Job completed with no fuss and very efficiently. Thank you.
    Verified reviewer
    Job location: CR3