Reviews

  • 9.33

    excellent

    Posted 02 November

    Mastercraft replaced a full roof. The work quality was excellent and Emma and Harrison were particularly good. Fully recommended
    Verified reviewer
    Job location: TN3
  • 8.33

    If you want a reliable, dependable team - here they are!

    Posted 12 September

    Since June 2023 I have had different tradespeople of various disciplines work on my newly purchased house and was depressed to the point of never wanting another tradesperson who most likely would disappoint. That was until Mastercraft Roofing Specialist took on the job of removing and replacing the roofing membrane which had been torn and destroyed by a different so called specialist, who thought nothing of blowing rubbish around the floor insulation. So bad that the entire floor insulation had to be replaced. Mastercraft renewed my confidence that there are good, reliable people out there.
    Verified reviewer
    Job location: TN6
  • 8

    Perseverance pays off

    Posted 24 July

    In carrying out chymney repairs, the Mastercraft team went above and beyond in solving a waterproofing issue at a very awkward condition. Helpful and easy to work with and also at reasonable rates.
    Job location: TN6
  • 10

    Extensive roof repairs

    Posted 21 March

    Harrison and his team did an excellent job on both our cottage and main house roofs. They were very professional and nothing was too much trouble. We had good communication and at the end of each day they left the site tidy. They were also very reliable and gave good advice.
    Verified reviewer
    Job location: TN5
  • 10

    New guttering and downpipes and replace outhouse roof

    Posted 18 September 2024

    Had all main guttering replaced with deep-flow guttering and replaced old cast-iron downpipes. Also, replaced old concrete tiles on an outhouse with slate. The work started on dare promised and finished in a few days, Guys were very professional, neat and polite. The explained what they were doing and asked us to check their work when they finished. A few days later we had a torrential downpour but went outside and all guttering was working fine. Very pleased with work.
    Verified reviewer
    Job location: TN5
  • 0

    Roof renovation, leadwork and guttering replacement.

    Posted 07 August 2024

    Mastercraft were paid £22k to repair our roof and leadwork with a further £26k due on completion. They said it would take 2 weeks, 6 months later we are still not watertight. We have had mediation as they quoted for lead soakers and provided aluminium this has failed as they will not provide what was quoted for. Independent surveys have found the work to be sub standard and incomplete. Would avoid and if you have had work done by them please check it. Subsequent roofers have said we were severly overcharged as well.
    Verified reviewer
    Job location: TN19