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Masterclean Carpets Ltd

Name: Masterclean Carpets Ltd
Rating: 0

9.68/10

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Customer Reviews

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9.68 /10

Based on 21 reviews over the past 12 months

Quality of work

9.81

Reliability

9.52

Communication

What customers are saying

AI-generated from customer reviews over last 24 months

Masterclean Carpets generally receives high praise for their thorough and professional cleaning services, with many customers highlighting their attention to detail and friendly teams; however, a small number of customers have reported unexpected additional costs.

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Reviews (55)

9.67
Professional end of tenancy clean
Posted 11 June
Timely contact, with great communication. High quality and reliable service, however cheaper than competitors. Professionalism and communication proved to be worth the cost.
Verified reviewer
Job location: RG1
9.67
New Cleaner
Posted 29 May
Keizi, Thank you, we were delighted with the standard and depth of clean, it was a much higher standard than our previous cleaners, the house looked amazing and look forward to the regular cleans!
Verified reviewer
Job location: RG41
10
Clean entire house
Posted 23 May
Keizi and her team did a fantastic job of our house and we're looking forward to using them regularly. We'd definitely recommend them as they managed to get the spots I struggle to get to. More importantly for me, they got all those bits that annoyed me without me mentioning it, like cobwebs around the ceiling lights. Thank you Keizi!
Verified reviewer
Job location: RG24
Response from Masterclean Carpets Ltd
Hi Dear Sumaya, thank you very much for your kind words, I am glad that we exceeded your expectations and thank you for trusting us.
10
Excellent Domestic Cleaning Crew. ⭐
Posted 23 May
Exceptional quality. Fantastic communication. I've struggled for years to find a good & reliable cleaning crew. I love these guys!
Job location: RG23
Response from Masterclean Carpets Ltd
Hi Dear Josh, thank you very much for your kind words, Your feedback is very important to us. We work hard to exceed our customers' expectations. Thank you for trusting us.
10
Office cleaning
Posted 27 February
We had trouble finding a reliable and effective office cleaning service. Then we contacted Keizi and the Masterclean Team! Wow, the office is now not just clean, it's sparkling! The attention to detail is very impressive. I would have no hesitation in recommending them!
Verified reviewer
Job location: RG27
10
House cleaning
Posted 01 February
I cannot recommend MasterClean Carpets highly enough! They are absolutely amazing at their job, always thorough, professional, and incredibly detail-oriented. Not only is are they efficient, but they also have a wonderful attitude; always punctual, friendly, and committed to delivering top-notch service. They truly go above and beyond to ensure everything is perfect, and I appreciate their hard work so much.
Verified reviewer
Job location: RG27