Reviews

Fast response and quickly done. Can't fault them and customer service was spot on.

I was away out of the country they were very quick to do the job and my tenant was please with there work

Job involved removal of conventional boiler in kitchen, and replacement with a combo boiler on first floor together with Hive hub, thermostat and controller. All old installation including tanks removed. The team arrived bang on time and were very polite and helpful. Quite a lot of disruptive work was involved (lifting carpets & floors to re-route gas piping, removal of old tanks etc) but this was done with a minimum of fuss and bother, and everything was back to normal within two working days - the new system runs perfectly. Absolutely delighted, I would definitely recommend Marshall Gas.

Steve arrived at the time agreed. This was the result of a panicked phone call earlier that day as the boiler had broken down after some building work. Having a disabled household meant emergency attention was needed. Steve was calm and self assured. He identified the issue immediately and effected a fix right there. Such as pleasure to have a gas engineer who is knowledgeable, cares for the client and is extremely courteous. Our previous experience was with a national company where you never knew who was going to turn up to fix a problem. Outstanding customer service. Thanks so much!

We were very distressed about the last minute call when boiler suddenly has stopped working. Couldn't ask for more when Steve / Marshall Gas Ltd representative has arrived. Reliable and excellent service provided. Highly recommend.

Called them out to get a quote to get the boiler repaired. The boiler is only 7 years old and has been maintained accordingly every year. Got charged for the call out and they recommend to have it fixed by the manufacture directly as it would be cheaper. Wouldn't recommend at all as the manufacturer standard charge is 355£ + VAT and I have already paid for the call out and now I will have to call another company to get it fixed.