Reviews

  • 10

    Fitting 3 uPVC sliding Heritage sash windows to lounge

    Posted 07 June

    There was no initial hard sell. Angela was happy to make a second visit to answer our questions. The brochure was clear but we were slightly concerned by the lack of a sample product. The quote compared well with other companies and we felt we knew exactly what we were getting. There was a delay in fitting the windows as the manufacturers got the order slightly wrong. This was picked up by the company and we were informed immediately. The window fitter arrived promptly and worked efficiently and cleanly and we are delighted with the windows now that they are fitted. An excellent job.
    Verified reviewer
    Job location: CT3
  • 10

    Installed frosted window in Garage and House maintenance

    Posted 16 May

    We had a replacement frosted window installed in our garage. A replacement glass panel was installed in one of our French doors. Maintenance was done to all our UPVc doors and windows and realignment done. All the work was carried out efficiently and to a high standard. The staff were informative, helpful and very polite. Would definitely recommend!!
    Verified reviewer
    Job location: CT6
  • 10

    replacement window

    Posted 30 April

    Thank you for the excellent service your company has provided. Your installation team were very good and did a sterling job. your company was recommended to us by a friend and we were not disappointed.
    Verified reviewer
    Job location: CT1
  • 10

    Bathroom window

    Posted 29 April

    Quote given promptly and work carried out efficiently and at the time stated
    Verified reviewer
    Job location: CT6
  • 10

    Replacing our internal patio doors.

    Posted 15 April

    Excellent service from everyone at Mark Russell, once again. We had our original double glazing and conservatory installed by Mark Russell, 20 years ago, and it is all still going strong. So when we decided to replace some internal patio doors, our obvious choice was MR once again. Angela Russell came to our home and made recommendations. This was quickly followed up by a site survey. We were then contacted promptly by Dave for an installation date. The fitters arrived on time and worked efficiently and were very tidy. Before leaving they checked I was happy with everything. Excellent !
    Verified reviewer
    Job location: CT5
  • 10

    Replaced Broken Hinges on a DG Window

    Posted 09 April

    MONDAY evening. DG window hinges broke. Window jammed open. TUESDAY: Contacted Mark Russel Glazing Ltd. Given a very acceptable repair price for replacing 1 pr of hinges and so arranged a repair visit for AM Wednesday. WEDNEDAY AM. All done and dusted on time and at agreed price. Wonderful office staff and repair man. It doesn't get any better.
    Verified reviewer
    Job location: CT6