Very disappointing experience.
I was asked to pay before receiving any report. When the report was finally sent, it appeared incomplete, missing basic details such as the property address and lacking any clear conclusions or recommendations.
The inspection itself was very brief, which raises concerns about its validity.
I also raised a complaint through Checkatrade, but the tradesperson did not respond at all.
I would not recommend.
Response from MA ELECTRICALS & GAS WORKS LTD
Thank you for your feedback. I am sorry to hear that you were unhappy with the service provided.
I would like to clarify that I did respond to the complaint through the Checkatrade process and fully cooperated with their investigation. That matter has now been concluded and closed by Checkatrade.
The EICR outcome issued reflected my professional findings at the time of inspection. As with any safety inspection, the report result is based on the condition of the installation as found on the day.
I appreciate that you may disagree with the outcome, but I always aim to act professionally.