MacAllen Roofing Services Ltd

Reviews (114)

• M
  Martin B
  1

  Bay Window Flat Roof Replacement

  Posted 23 January

  Made us feel we were in the wrong complaining there was a leak. He did move 3 tiles on the main roof which he thought was causing the roof to leak. Carried out a water test and no water increase was noted but 3 hours later, water was dripping through the roof. Due to the attitude about charging us to revisit, we decided to reseal all the joints in the felt ourself and surprise NO LEAKS.. We have written this off as a bad job and would not have him back. He also melted the soffit. Roof looks patchwork and the fall is towards the house so water pools.
  
  Verified reviewer
  Job location: ME2

  Response from MacAllen Roofing Services Ltd

  For clarity: one tile above the area was sealed and repositioned into the gutter line as a precaution. A full water test was then carried out with no leaks identified. We were not contacted again to report any further issues or request a return visit. Any discussion regarding charges related only to repeated call-outs if the issue was not linked to the flat roof. The item referred to as a scorched “soffit” was the fascia, which was fully replaced. The customer has since confirmed they carried out their own works using sealant, preventing inspection or rectification.

• 10

  Amazing!!

  Posted 25 November 2025

  MacAllen roofing services ltd are amazing! If you are looking for a professional great experience, efficient professional then look no further: Nothing was too much of an ask. I had my roof re done after a botched job the year previous. I was very scared to trust anmother roofer. Tommy was wonderful in putting my kind ant ease Everything was explained prior to the job commencing. Excellent communication and an excellent job done by all. I would recommend 100 per cent to anyone looking for a professional.
  Verified reviewer
  Job location: ME1
• 9.33

  Great service, decent price.

  Posted 09 November 2025

  We needed a new velux window fitted. Service from start to finish was excellent, decent price and work completed as planned. Tidied up well too!
  Job location: ME19
• 10

  Professional, punctual, polite , respectful , and an excellent price for the job

  Posted 15 October 2025

  Recently used Tommy from McAllen roofing services to replace and upgrade all of our guttering he ,turned up to quote on time , was clear and concise with the price and how the job would progress , arrived at the agreed date and time and proceeded to do exactly as he stated , we went for a hi flo guttering as recommended which was far more able to cope with the amount of water coming off of our roof ( incidentally he also replaced a couple of cracked/ broken tiles for free) excellent tradesman and company would definitely have no problems using again and recommending to others
  Verified reviewer
  Job location: CT16
• 10

  100% recommend and would use again!

  Posted 12 October 2025

  Rebedded my ridge tiles and did a fantastic job at short notice. Professional, efficient, and highly recommended. Would 100% use again!
  Verified reviewer
  Job location: ME19
• 10

  Highly Recommended

  Posted 09 October 2025

  MacAllen roofing was recommended to me by a close relative who had works done by them, I decided to give them a try and from the very beginning they could not have been more helpful, friendly and knowledgeable, they carried out the works to an excellent standard and clearing up nicely after them , I am genuinely really pleased with the repairs carried out and wouldn’t hesitate recommending them to anyone else.
  
  Verified reviewer
  Job location: DA16