I found the fee a little too high for the size of the job though I agreed as I was desperate.
I asked Satya if he could provide me a report so I could submit it to the insurance company. He promised he would.
I paid straight away after the work.
No sign of the report coming.
He ignored my messages completely.
He was ever so quick to respond to my questions until he got his money.
It was a hard lesson I learned.
“NEVER PAY UNTIL THEY’VE DONE EVERYTHING THEY PROMISED.”.
No matter how nice and sympathetic they sound initially,
They don’t care at all once they’ve got their money.
Response from Lucky Build
Thank you for sharing your feedback with us Akiko. However, we both know you're not being completely honest about the circumstances. Your work was done on time - without ripping out your entire bathroom - cost effectively. You have now have no leaks.