Lucking Utility Services Limited

Reviews (234)

• 9.67

  Domestic water main repair

  Posted 2 days ago

  Initial contact with office staff efficient and friendly. Operatives arrived on date and time notified, friendly and informative. Work carried out tidily, under the job circumstances, and within timescale. Unable to access T&Cs electronically. Materials costs on invoice submitted challenged as these were twice retail prices (including overhead and profit allowances) that would be charged by the builders merchant used. Makes one wonder about the labour charges. Materials discount offered and grudgingly accepted (no 'strings' attached). Correspondence polite. Immediate payment expected.
  
  Verified reviewer
  Job location: SG8
• 10

  Amazing!

  Posted 24 May

  Absolutely brilliant from the first point of contact all the way until the end of the job. Bill was friendly and got the work organised so quickly for me. Guys who visited were professional and tidy. Would definitely recommend them to anyone and would 100% use again.
  Verified reviewer
  Job location: CO6
• 10

  Replacement of our mains water pipe to repair a leak and replace old lead piping.

  Posted 23 May

  Lucking Utility Services were first class from start to finish. Their communication was clear throughout and the team who did the work were friendly and professional. They showed us at each stage what was being done and asked us for our decision before carrying out a small piece of additional work. They needed to remove crazy paving and part of a brick floor in the garden. This was replaced exactly as they had found it. Their work was clearly to a high standard and the report with photos showed exactly what they had done. We would highly recommend them.
  Job location: W5
• 10

  Replaced the rusting metal mains water pipe with 25mm MDPE (blue) piping from the meter to house

  Posted 19 May

  Lucking Utility Services were very professional and responsive at all hours and days of the week. They only wanted to please and did a great job for us, reinstating the drive/pavement and removing rubble.
  
  Verified reviewer
  Job location: CM2
• 10

  Leak

  Posted 16 May

  We had a water leak somewhere on the property, the guys come with all the gear needed, quickly located a leak in the front garden and got it all sorted with no fuss really polite guys that turned up and great communication on explaining everything to me when asked. Thanks again guys
  Verified reviewer
  Job location: CM2
• A
  Anonymous
  10

  Replacement of mains water lead pipe

  Posted 05 October 2024

  We needed urgent service as our lead mains water pipe had burst for the third time in the last couple of years, and there was no way of us repairing it this time, now needed to replace all of lead pipe , we then contacted a few companies and Luckings came straight back and fitted us in for the next day! we were a bit apprehensive as we were doing this so quickly but needed to be done.Matthew and his work colleague arrived first thing in morning carried out a great job, very professional and polite, dug two small trenches in my new cobbled drive and replaced pipe and put cobbles back.great work
  Verified reviewer
  Job location: BR1