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Reviews

  • Hilary F
    10

    Converting understairs to bespoke storage area

    Posted 10 January

    Excellent in every respect. Clear summary of the work and costs at the start. Turned up when stated. Extremely considerate, tidy and quiet. I have never known a tradesman clean up so well every day. The area in question has been transformed and is now so much more useful. Luan made great suggestions and added some lovely finishing touches.
    Verified reviewer
    Job location: NE4

    Response from Luan Craftsman Co Limited

    Many thanks for your lovely feedback, Hilary. It was a pleasure working with you.

  • Susan M
    10

    Staircase repairs

    Posted 07 November 2025

    Did an excellent job of repairing stairs on staircase, prompt. respectful of property and left clean and tidy. Will definitely use again if need further joinery work.
    Verified reviewer
    Job location: NE12

    Response from Luan Craftsman Co Limited

    Thank you very much for your lovely review, Susan. We truly appreciate your kind words and look forward to helping again in the future.

  • Erica C
    10

    Installed new curved base of staircase

    Posted 06 November 2025

    Fantastic communication, good price, cared about our property even when it looked like a building site taking shoes off etc. Were reliable and on time, would happily use again
    Verified reviewer
    Job location: NE30

    Response from Luan Craftsman Co Limited

    Many thanks for your wonderful feedback, Erica. It was a pleasure working on your home and we’re delighted you’re pleased with the result.

  • Gary G
    10

    Joiner work review

    Posted 25 October 2025

    I found the work was professionally done and completed promptly. Joiner was courteous and considerate and willing to listen. Would recommend highly.
    Verified reviewer
    Job location: NE8

    Response from Luan Craftsman Co Limited

    Thank you so much, Gary — I really appreciate your kind feedback. It was a pleasure completing the joinery work for you, and I’m glad you were happy with the results. Always here if you need any future work done. Best regards, Luan – Luan Craftsman Co

  • Emma P
    10

    Hanging of 7 internal doors with handle fitting

    Posted 10 October 2025

    Really great quality from the guys. Great communication and very accommodating when I had to reschedule. Top quality work clearly very skilled, cleaned up after themselves and were very respectful within the home. Good price and also gave a quote for additional work for another time, 10/10
    Job location: NE13

    Response from Luan Craftsman Co Limited

    Thank you so much, Emma! We really appreciate your kind words. It was a pleasure working with you, and we’re glad you’re happy with the doors. We look forward to helping you again in the future!

  • 10

    Refitting a Front/Fire Door after a Health and Safety Inspection.

    Posted 14 September 2025

    Prompt quality work refitting a front/fire door.
    Verified reviewer
    Job location: NE8

    Response from Luan Craftsman Co Limited

    Thanks so much, Anthony! Glad we could promptly refit your front/fire door to the required standard after the H&S inspection. If you need any further tweaks or future help, just let us know.