Lowmow Gardencare

Reviews (60)

• 9

  An Excellent Job

  Posted 09 October

  I had an invasive bush that was slowly taking over my front garden. Marc came along surveyed the job, quoted a price and I accepted it. He came the next day and completely dug out the offending plant, and all of its numerous off shoots. Whilst doing the work, the lawn, with several holes, and bits of plant and root everywhere, looked a real mess. But when he had finished, everything was neat and tidy. An excellent job carried out by a thoughtful and helpful man.
  Verified reviewer
  Job location: SO18
• 0

  Garden maintenance

  Posted 25 August 2024

  I am writing this on my brothers behalf - This company let him down 3 times with this morning being the third time with no call to explain why after promising he would visit and he would be the first call and would not do another no show. As a Checkatrade member myself I can not understand the lack of communication and courtesy he has shown my brother - all he wanted was a gardener to clear and maintain the area. I would certainly not recommend this company - very poor service.
  Verified reviewer
  Job location: SO19

  Response from Lowmow Gardencare

  Good afternoon. My apologies if I didn't turn up. I am 100 per cent reliable back then. I did have a few issues with the van and just forgot to contact you, and my apologies if you feel the way you do . I apologize for any inconvenience caused to you

• 9.75

  Jungle clearance

  Posted 10 June 2024

  Marc contacted me promptly to arrange a quote which was very reasonable. He came back a week later and turned my jungle back into a garden. He cleared up and removed all the garden waste, I'm very happy with the work. Marc is very friendly and helpful giving advice on ways to keep weeds at bay using everyday products that are pet friendly. I have asked him to come back every few weeks to keep the jungle tamed! He said to call a few days before and he will be back.
  Verified reviewer
  Job location: SO16
• 0

  Garden clearance

  Posted 09 May 2024

  Marc contacted me to arrange a visit to give a quote. I messaged him on the day to check he was still able to attend. He informed me that his van had broken down and was waiting for it to be fixed later that day and asked if we could rearrange. Despite my polite response and request to rearrange I never heard from him again. If he doesn’t want the work why bother to pretend he does.
  Verified reviewer
  Job location: SO19

  Response from Lowmow Gardencare

  I am so so sorry for not contacting you. I know you said no further contact, but I thought I would spend the time as I feel guilty for letting you down. Yes, I should have been in touch and for that I am deeply sorry for the massive let down which is down to me. I have read the complaint you have made and totally understand why you would be annoyed and not happy with my services. After my van was fixed my wife was rushed into hospital and I just simply forgot to let you know and for that I do apologise. If there is anything I can do to rectify this, please let me know I am not a let down. Regards Low Mow Garden care. Once again, I apologise for any inconvenience caused at the time.

• 10

  Garden tidy up

  Posted 12 March 2024

  Marc, from Low Mow , provided an exceptional service, he was quick to respond to my request, and after coming to see the job was able to provide a competitive price. Work was undertaken promptly within a few days. I’m very satisfied with the work and have made future bookings to stay on top of my gardening requirements. Highly recommended.
  Verified reviewer
  Job location: SO16
• 8.75

  Garden tidy and clearance

  Posted 27 November 2023

  Marc was very friendly and gave a very reasonable quote to clear my jungle of a garden. Work was carried out quickly and to my satisfaction.
  Verified reviewer
  Job location: SO19