Reviews

  • Jay O
    10

    Hard wiring new oven

    Posted 02 November

    Excellent service , brilliant customer service, responded very quickly with a very fair quote and offered to attend a day early than expected ( on a Sunday ) . 10 / 10 experience and will definitely use again, and recommend to friends and family!!.
    Verified reviewer
    Job location: IG11
  • 0

    Fridge Repair and Resulting Damage

    Posted 14 October

    The fridge was initially working, but every one to two hours, it would trip the circuit. An electrician came to inspect it and removed the safety switch cover of the fridge. He identified that the compressor was faulty and needed to be replaced. Up to this point, everything was fine. However, when the electrician tried to put the safety switch cover back on, he struggled to fit it properly. Eventually, he managed to put it back and then plugged the fridge in. At that moment, I saw a large spark from the safety switch, and the fridge completely lost power.
    Verified reviewer
    Job location: IG11
  • 10

    Friendly & Straightforward

    Posted 02 October

    Excellent service from start to finish. Our washing machine stopped working and London Fusion Repairs came out the next day. The engineer was punctual, polite, and explained the issue clearly. The repair was done quickly and the price was fair with no hidden costs. I’d definitely use them again and recommend them to anyone needing appliance repairs.
    Job location: E1
  • 10

    Washing machine door stuck shut

    Posted 15 January 2024

    Engineer showed up on time, diagnosed the fault quickly and arranged to source parts and carry out the repair without fuss or drama. Have already recommended to two friends.
    Verified reviewer
    Job location: E8

    Response from London Fusion Repairs Ltd

    Thank you for your feedback. We're appreciate it

  • 10

    Super Quick Washing Machine Repair

    Posted 30 September 2023

    My washing machine broke and I booked via an aggregator page - London Fusion Repairs carried out the work. I selected a date on the next day and the technician showed up at 9AM next morning. Apparently from my error description they technician could already guess what might be broken as he already had the necessary replacement parts with him. It took him less than 10 minutes to diagnose the problem, fix it, and verify that the machine was operating normally again. All of that while being super friendly and really quick. This is as good as it gets, I am amazed.
    Verified reviewer
    Job location: SE18
  • 0

    Dishwasher

    Posted 19 September 2023

    I provided them the make n model number despite that they showed up just to have a look and Ofcourse to get the call -out charges. After that they are giving me unreasonable timelines and making me wait. Rude customer service who point me to their t&c.
    Verified reviewer
    Job location: IG1