Reviews

  • 10

    Great service, communication and competative costs

    Posted 02 October

    Locktec Security Group were brilliant from start to finish. Great communication from Julian throughout the whole process. Residents are extremely happy with their newly installed security doors. Thank you once again, and highly recommend
    Verified reviewer
    Job location: EN3
  • 9

    Customer Service

    Posted 18 September

    Excellent service, very efficient and tidy. They went above and beyond to ensure everything was done as planned. Would definitely recommend Locktec.
    Verified reviewer
    Job location: E4
  • 10

    So good I got them to install at my mums too!

    Posted 08 August

    Julian and his entire team are professionals. This is what good looks like when it comes to service. I called Locktec has I had a old alarm system with issue. Got some really practical advice, no up selling, no pushy sales that I must buy now!! when it came to installation, they were great - onetime, cleaned up after themselves and actually spent time doing a security review and made sure I understood exactly how to get the best out of the new alarm. Overall I rate 10 out of 10. The aftercare service, when we had a query was very response too. So good I got them to install at my mums too!
    Job location: EN8
  • 10

    Alarm install

    Posted 12 June

    Very clean and quick installation. Place was left clean too. Very happy with the whole install. Thank you!
    Verified reviewer
    Job location: RM1
  • 10

    CCTV and Alarm Fitting

    Posted 03 June

    I had CCTV fitted the Friday - much quicker than expected and it works perfectly, exactly as explained. Alarms on the Monday. Very friendly and helpful, they cleared up after themselves, and explained how everything worked. I thought I would need to move lots of things but no, they moved what they needed to and put it back afterwards. I can view the CCTV on an app on my 'phone - fab - as well as on my TV. I can also operate the alarm on my 'phone as well as by the keypad or with key fobs. I like having the different options, especially as I have a cat sitter who comes in when I'm away.
    Verified reviewer
    Job location: RM9
  • 10

    Excellent company with great customer service

    Posted 30 May

    Fantastic company with excellent quality of service. We have had both our house alarm and CCTV installed with Locktec. Easy to get hold of on the phone and obtain advice (Debbie is very helpful, knowledgeable and generous with her time). Easy to book in visits and clear communication in the run up to appointments with estimated time of arrival. Their engineers are excellent - they turn up on time, are very professional, knowledgeable and efficient. For all of my visits they have taken the time to explain the systems/CCTV and alarm interfaces to me
    Job location: EN5