The gardener (who said he’s the owner) requested to come lawn the grass at 9am and ended up being late for 2 hours (told me gonna be late for 2 hours just 10 mins before the scheduled time, also gave me bad attitude).
I explained to him that I already moved out so took me 30 mins to travel there… didn’t even say sorry!
And of course didn’t give me any discounts and I still paid £250 in full for him to come lawn the grass for an hour :) wasted my time 100%
Response from L&G GARDEN MAINTENANCE LTD
Dear Ms. Tso,
I’m sorry once again for the delay that morning — as I explained, my van had a flat tire. I did apologise to you on the day, but I would like to repeat my apologies here and thank you for your patience.