Reviews

From start to finish the customer service provided was excellent. We chose quite a tricky design and Rob did everything he could to work with us to make the idea come to life. He went above and beyond, and the skill and care that he took on everything was amazing. Would definitely recommend his services as he also is well connected with other reputable and quality tradespeople. Rob project managed everything so the process was even easier for us. Throughout the project Rob kept us updated, checked in about various details and made sure we were happy before proceeding.

We couldn't recommend Rob and team highly enough to anybody thinking of using Lester Bathrooms. Rob's a self confessed perfectionist so his attention to detail and quality of finish was superb. His 'relationship management / customer service' throughout every step of the build / ordering process was fantastic (felt a proper partnership). We trusted him 100% in our home (leaving him working alone / me leaving him working with my wife and daughter at home). He treated it with the same care as we do. He's now worked on both my own and my parent's homes and their experience was exactly the same.

Rob refitted 2 bathrooms both of which were reconfigured & needed walls rebuilt. Robs work is impeccable, accurate & also Rob has a great eye for design so will let you know if something doesn’t quite work or would work better another way. The partnership with Grant & Stone is great & any issues are quickly resolved. Ron is punctual, reliable and kept me informed before & during the work. He was also considerate of my home & cleaned up every day which was important to me. Highly recommend Rob & I now have the bathroom of my dreams & am now considering having the ensuite re done!

Rob fitted 3 rooms for us (bathroom, ensuite and downstairs cloakroom). Each was completed to a very high standard, and we would recommend Rob very highly. Rob was punctual, reliable, and kept us informed throughout regarding progress. Rob did his utmost to minimise dust and noise as much as practical. Rob effectively project managed the work, liasing closely with the designer / supplier, resolving any minor issues with the minimum of fuss. Communication was excellent, keeping us informed where additional work was required and suggesting improvements to the plan.

Rob did an outstanding job one my bathroom. As a one man band he came, stripped the old out and beautifully put in a whole new bathroom in 10 days. The tile work was phenomenal and I now got told my bathroom is like a perfect luxary hotel level bathroom. Their link with Grant and stone make from design to execution a seamless task. Really so happy with the work lester bathrooms have completed.

Very professional and polite- stuck to the timelines and the work was neat. It has been about 7 months since the work was done and it still looks in pristine condition.