Work was done and paid or however haven't received my HETAS certificate as I was advised I would, after repeatedly messaging, now receiving no response.
Response from K STOVE & INSTALLATIONS
Hetas website was updating all there systems at the time longer the Hetas expected it to take up to 4 weeks and was longer so there’s a delay on certificates being processed totally out of our hands unfortunately, if you answered our call or even rang Hetas like I say to all my customers if the certificate doesn’t come in 2/3 week we could have explained this. I can confirm or can you please confirm the certificate has now arrived as the review should also be updated stating that you have now in fact got a certificate for your stove/ liner