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10
Very helpful and honest
Posted 01 October
I got home and had no hot water so went to look at the boiler and had an error code 224 on both the boiler and the thermostat elsewhere. Called KSM and explained what I could see and was asked to send a couple of photos as he couldn't come out straight away. Instant reply and call back and was given clear explanation of the possible causes and told how to do a reset. This worked. Then given a description of their thorough service. Really helpful and honest. We will be getting a service from KSM when it is due. An easy recommendation.
Verified reviewer
Job location: BD13
10
High quality work and brilliant communication at every step
Posted 14 August
So relieved to find a tradesperson who completely understood the challenges of working in a hard-to-access central York property. Keith kept us completely informed of the progress of the work with plenty of detailed photos and videos while we had to be elsewhere. The quality of the work has been outstanding and I would have no hesitation in recommending him to others.
Verified reviewer
Job location: YO1
B
Bruce T
10
Quick emergency plumbing when you need it.
Posted 25 July
Leaky hot water pipe affected a downstairs flat. KSM came out on a Saturday roughly 24 hours after being contacted. Identified problem and fixed it in under an hour with minimum fuss. £72 call out fee. Would use again.
Verified reviewer
Job location: WF15
10
unblocked toilet
Posted 23 July
Friendy, courteous,ultra efficient. Job carried out with minimum of fuss for my elderly mother. Lovely lad who knew his job and couldn't fault his approach and expertise. Very happy with outcome and cost.
Verified reviewer
Job location: BD3
10
Quick service, good work
Posted 18 July
Quick service, Very helpful and clearly explained the issue.
Verified reviewer
Job location: BD9
10
New Tap
Posted 18 July
Excellent communication from start to finish and excellent workmanship, would highly recommend.
Verified reviewer
Job location: BD4
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