Reviews

  • 10

    Amazing! I recommend KSM to anyone in need!

    Posted 04 January

    Keith came out at very short notice to replace my boiler, He and his colleague are very professional, knowledgeable and completed the work in no time at all! I was expecting a good 4 hours but they got it done in less than 3 hours! AMAZING!! Thanks again Keith & Jason! 👍🏻👌🏻
    Verified reviewer
    Job location: BD4
  • 10

    Highly recommend

    Posted 04 January

    Plumber arrived on time and was very helpful doing all the work without fuss or mess boiler was replaced and functioning in no time at all,set up to my requirements clear instructions on how to use great experience manny thanks Kieth
    Verified reviewer
    Job location: BD4
  • Richard P
    9.67

    Excellent Service and communication

    Posted 02 January

    Great communication, price was very reasonable, and work carried out in very quick time, cannot fault the service I received, will recommend KSM Plumbing
    Job location: LS20
  • 10

    New years day saviour !

    Posted 01 January

    Where do i start? I messaged Keith this morning (new years day) with a loss of heating problem on my elderly fathers boiler, after been messed around by another trades person. Within 2 hours of contacting, keith had been to my fathers house sorted the problem and serviced it leaving my dad with a warm house again. Cant thank this man enough! Complete diamond. He will definitely be my go to next time a problem arises.
    Verified reviewer
    Job location: BD15
  • 10

    Very helpful and honest

    Posted 01 October 2025

    I got home and had no hot water so went to look at the boiler and had an error code 224 on both the boiler and the thermostat elsewhere. Called KSM and explained what I could see and was asked to send a couple of photos as he couldn't come out straight away. Instant reply and call back and was given clear explanation of the possible causes and told how to do a reset. This worked. Then given a description of their thorough service. Really helpful and honest. We will be getting a service from KSM when it is due. An easy recommendation.
    Verified reviewer
    Job location: BD13
  • 10

    High quality work and brilliant communication at every step

    Posted 14 August 2025

    So relieved to find a tradesperson who completely understood the challenges of working in a hard-to-access central York property. Keith kept us completely informed of the progress of the work with plenty of detailed photos and videos while we had to be elsewhere. The quality of the work has been outstanding and I would have no hesitation in recommending him to others.
    Verified reviewer
    Job location: YO1