The roofer came on 4 Nov 2025 to fix a leaking roof he built for my house. After that, the roof was still leaking. Then he promised to come again on 23 Dec 2025 but he did not show up. A surveyor then found that the roof had a lot of defects including inadequate insulation detailing resulting in thermal bridging, non-compliant valley gutters, incorrectly installed roof underlay, and loose roof tiles presenting a safety risk.
Response from Keysafe Roofing Ltd
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