Reviews

  • 10

    Neat and tidy installation

    Posted 02 December 2025

    Replaced my boiler. The whole experience from start to finish was quick and trouble free. My daughter recommended K&J to me after they replaced her boiler. Pete came round and a day later gave me a quote. Within a few days I was booked in. Pete and Rob arrived at the time they said they would. They laid coverings down to protect my floors. The new boiler was in and working by the end of the day. Their work is neat and tidy. They talked me through the installation and controls. I was impressed by the whole process and would highly recommend them. In fact I already have, to a friend
    Verified reviewer
    Job location: BN1
  • Pedro S
    6.33

    Good at solution, not the best at follow-up admin

    Posted 21 November 2025

    Keith came over and helped sort out our boiler which is great. Unfortunately I asked for a receipt on two occasions and I never received it. My messages were seen but not replied to, which was disappointing. Something else has gone wrong with the boiler, so I also asked for the part name of what was replaced, and didn't receive it.
    Verified reviewer
    Job location: BN15

    Response from K&J Heating Ltd

    Thank you for this review but we do think this is an unfair response to our work. Yes we will admit we were delayed in sending a receipt but in regards to the part number, a message was sent to Keith’s phone on the Wednesday asking for a part number and by the Friday this review was posted. Keith was actually on holiday at the time hence delayed response. Very sorry again

  • 10

    Reliable and Professional Heating Company

    Posted 05 November 2025

    In my Mum’s home a very old gas boiler was removed and replaced with a new boiler. Keith and Pete were amazing. So professional, knowledgeable, courteous and were very considerate and patient with my Mum. They explained everything to us, kept us updated and ensured my Mum was happy with each step. They went above and beyond and I am so relieved we found a local plumbing and heating company we can trust and rely on for future work and boiler servicing. I really cannot recommend them sufficiently. You will be in excellent hands - 10/10 on all aspects of the service they provided.
    Verified reviewer
    Job location: BN14
  • 10

    Excellent service

    Posted 06 October 2025

    Excellent service, efficient, well organised, clean, tidy and courteous. Went on a personal recommendation and so pleased that I did. My new bathroom is beautiful
    Verified reviewer
    Job location: BN43
  • 10

    HIGHLY RECOMMENDED

    Posted 03 October 2025

    Peter and co. did an excellent job replacing my old boiler and leaking hot water cylinder with a new combi boiler. The redundant parts were stripped out and the old pipework reconfigured neatly, the new boiler installed and the whole lot cleaned internally and recommissioned. They were very neat and tidy, professional, knowledgeable and very easy to deal with. They clearly explained what they were going to do and then just got on with doing what they said they were going to do. The house was left very clean and tidy at the end of the day and on completion the next day. HIGHLY RECOMMENDED
    Job location: RH12
  • Alana L
    10

    Brilliant, highly recommend

    Posted 05 September 2025

    Rob was exceptionally helpful, fixed the job instantly, thanks so much
    Verified reviewer
    Job location: BN3