Reviews

  • 8

    No invoice provided to claim from insurance

    Posted 24 April

    These people camepromptly to asses the leaking roof after storm damage, they returned and did the work in two days. It was insurance job which I stated from the outset. I paid on completion. For the insurance claim I requested a detailed and costed invoice. They text back saying they'd provide an invoice but didnt have any headed notepaper....That was 16th Feb 2026. I got a reply on 12 March asking if I still wanted the invoice, I said yes. I have heard nothing since it is now 24-April. The repair cost was £1200.00 and without the invoice the insurance wont pay out. I am a 70 yr old pensioner.
    Verified reviewer
    Job location: TS26
  • 10

    Excellent service from start to finish.

    Posted 04 March

    Excellent service from start to finish. Great bunch of lads completed a full roof replacement in not the best of weather. Clean and tidy job throughout.
    Verified reviewer
    Job location: DL15
  • 10

    Fast efficient roof repairs

    Posted 15 February

    Got out to repair my roof within 24 hours and not only did they carry out the work straight away they also guaranteed their work for a few years, an added piece of mind and wonderful gesture by the business. Also offered valuable advice on how i can look after the issues myself to prevent similar scenarios
    Verified reviewer
    Job location: TS24

    Response from JW Roofing

    Thank you for the positive review and thank you so much for the work very kind people me and the team are always here to help thanks again John and dean

  • 10

    Highly Recommended

    Posted 14 February

    They came out quickly and completed the job promptly. Punctual, honest and reliable throughout. They also did some work for my Mum, which she was very happy with. Friendly and easy to talk to we cannot recommend them highly enough.
    Verified reviewer
    Job location: TS25
  • 10

    Really lovely people, do a great job and base it on what you can afford!

    Posted 08 January

    Got hold of JW Roofing when I discovered I had tiles missing and damaged on the roof. Called up JW after finding their details online and they were just brilliant. Popped round the next day to fix up, built up and priced the job based on what I could actually afford and then got straight to work on it. Super service and so glad I found them
    Verified reviewer
    Job location: DL14
  • William Y
    9.67

    Flat Roof Repair

    Posted 28 November 2025

    If you want a company that understands what Customer Service really means, then look no further. Professional and courteous staff who turned up on time on the arranged day, completed the work and left the site clean and rubbish free. Competitive price and the fact that they came back to check that all was OK after the first heavy rain shows commitment to their customers.
    Verified reviewer
    Job location: DL5