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JT Lofts

9.93/10

Washington

Checkatrade member since September 2023

Customer Reviews

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9.93 /10

Based on 39 reviews over the past 12 months

Quality of work

9.87

Reliability

9.95

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

JT Lofts receives high praise for their efficient, professional service and excellent communication, with customers consistently highlighting the quality of workmanship and tidiness. A small number of customers mentioned minor issues with tidying up after the job.

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Reviews (113)

  • 10

    Loft hatch and ladder fitted

    Posted 5 days ago

    Arrived when they said they would and carried out the work in a very quick and efficient manner. Significantly less mess left over from the job than we’d been expecting. The loft hatch and ladder fitted works perfectly and looks sleek and professional. Would highly recommend.
    Verified reviewer
    Job location: NE9
  • 10

    Loft hatch

    Posted 05 June

    Excellent communication, turned up on time, finished job was brilliant. Definitely recommend this company.
    Verified reviewer
    Job location: TS28
  • 10

    Loft boarding and new loft hatch

    Posted 05 April

    The initial visit outlined what was achievable and provided a date and cost. The work was completed in a timely and professional manner and the result met our expectations. In fact the additional shelving has provided us with a great amount of extra space. Would certainly recommend.
    Verified reviewer
    Job location: NE61

    Response from JT Lofts

    Thanks for your feedback

  • 10

    Boarding of loft with new hatch and ladder

    Posted 21 March

    Ideal company to deal with - there was around a 5 week delay to work starting from being booked due to them being busy (I can see why), but this suited me quite well. Was told the lads would arrive “around 10am” and at 09:40 there they were…by half 1 you couldn’t tell they’d been, except for the new hatch that had been installed and the perfect boarding up in the loft. In, job done, tidied up, gone. I’ve already recommended JT Lofts to a family member, and wouldn’t hesitate to again!
    Verified reviewer
    Job location: NE10
  • 8

    Replacing existing loft hatch with bigger hatch and ladder. Also fitting an extra light in the loft.

    Posted 14 March

    JT lofts were the only one of the 3 recommended to get in touch. They came, measured up and quoted for the work within a few days of my enquiry. However, due to their workload, I had to wait until yesterday to have the work done. The new loft hatch and ladder (plus extra light) were fitted, payment made and receipt received. But, they left quite a mess for the householder to tidy up as well as replacing some of the floor section in the loft. Mainly cosmetic stuff but took the edge of what could have been an excellent job.
    Job location: NE28
  • 10

    Replaced broken loft ladders

    Posted 07 March

    Good communication. They were quite busy so had a little bit of a wait when booking, but i was happy to wait a little while as the price was reasonable. The young guys that came to do the work were friendly and pleasant, they arrived at the expected time and got on with the job. When finished they demonstrated how to use them, as slightly different to my previous ones. 10yr guarantee too. I can now get back into my loft, so I'm a happy bunny. Thanks so much guys! 😊
    Verified reviewer
    Job location: NE25

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Company Info

Owner

Mr John Timmons

Sole Trader

2 years on Checkatrade

VAT Registered

No

Domestic WorkFree Estimates

We are a small family run loft storage business, new to Checkatrade but certainly not new to the industry. We have been installing quality loft storage solutions around the North East since 2008. We pride ourselves on the quality of our work and believe that a job should be done correctly, to a high standard, first time. We know how good our work is and as such we will never ask for a deposit from our customers before work begins. You pay nothing until the jobs complete and you are happy.


We use only quality materials from brands such a Fakro and Youngman, both leading manufactures of loft hatches and ladders. We raise the flooring above your loft insulation using graded timber, and the flooring is P5 grade moisture resistant, screwed down not nailed.


We care about our customers and our reputation matters to us. As such we are pleased to offer a full 10-year guarantee covering both parts and labour on all of our installations.


Our opening hours are 8am-8pm


This trade passed up to 12 Checkatrade vetting checks

Member since 2023

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