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Reviews

  • Scrieq S
    10

    Outside tap fitting

    Posted 6 days ago

    Great communication from the start. Booked within 12 hours of the initial communication. Turned up on time, got told between 8 and 9, Bobbie turned up bang on 8. Did, the job and cleaned up my cupboard after himself. Didn't take him much time at all. Added a lever to close the tap at winter time, so it don't burst. He did make a mistake of connecting it to the hot water pipe. Gave them a call, received an apology and they rectified it at the end of the day. Bobbie was so apologetic, but it's ok, things happen. Thank you.
    Verified reviewer
    Job location: SP4
  • allan g
    9.67

    bathroom repairs taps pipes cistern

    Posted 01 June

    work required was identified and fixed with no fuss and a can do attitude. i was vwry happy with the quality of the work carried out. thanks.
    Verified reviewer
    Job location: SP5
  • Georgina P
    10

    Leaking Cistern in downstairs toilet - water was leaking from the cistern.

    Posted 12 May

    I raised the job yesterday and today we have full use of our downstairs toilet. I was very pleased with the service. They arrived in good time, were very courteous and professional. Carried out perliminary checks, then got my permission to continue the job. Repairs competed with new parts - promptly and efficiently. Further checks/testing made to ensure all was well. Really impressed, we will definitely recommend and save their details for other jobs around our home!
    Verified reviewer
    Job location: SP4

    Response from JRQ plumbing and heating limited

    Good afternoon, Thanks for taking the time to leave us great feedback. I’m very glad you’re happy with the service we provide. Kind regards Jonathon Quinn JRQ plumbing and heating

  • Emma M
    0

    Washing machine removal

    Posted 07 May

    I was quoted £90 +VAT over the phone after stating clearly on my job that I needed draining and removal of washing machine. I booked the job in good faith but was then charged an extra £60 +VAT for the removal once the team had arrived. Had I known the full price (£180) I would have looked to other quotes before I booked with these as shysters.
    Verified reviewer
    Job location: SP1

    Response from JRQ plumbing and heating limited

    I’m sorry to see you’re disappointed with our service. However I was in the office when you booked and your job stated draining and removing which we quoted one hour for. Disposal was not mentioned. I hope you understand that two men had to carry it down from your flat and then drive it to the waste recycling centre and pay for its disposal. Disposal is the additional charge. Regards Jonathon Quinn

  • Yvonne D
    10

    Good communication and efficient.

    Posted 07 May

    Easy to contact. Turned up on time. Efficient and tidy. Work completed with no fuss. Cost was very reasonable.
    Verified reviewer
    Job location: SP5

    Response from JRQ plumbing and heating limited

    Thanks for taking the time to leave us a review. We are extremely happy we could help you and you’re happy with JRQ service. Kind regards Jonathon Quinn Owner JRQ

  • Victoria G
    10

    Kitchen sink pipes leaking

    Posted 01 May

    Clear communication. Completed the job. No mess left.
    Verified reviewer
    Job location: SP4