Reviews

  • Sarah B
    10

    Beautiful Porcelain Patio

    Posted 14 October

    Taylor and the team were incredibly responsive and updating the quotes with various suggestions, making sure they were able to complete the work as soon as possible and kept up to date as much as possible, even recommending local suppliers to get an idea on different styles! They fitted us in quickly and the team worked really quickly to get the job done. They did an incredible job!
    Verified reviewer
    Job location: NN4
  • Tim S
    0

    Very disappointed, would not recommend.

    Posted 10 September

    Taylor provided a very competitive quote but then clearly decided he didn't want the work. Rather than have the decency to let us know he simply ghosted us. Tried multiple times to message, call and email but nothing. Really dropped us in it as we needed to arrange an alternative at short notice. Be cautious when using their services.
    Verified reviewer
    Job location: LE8

    Response from Jones' Groundworks and Services

    Thank you. No agreement was reached as the job details and dates changed several times with your extension works. I allow some flexibility, but with other customers waiting I couldn’t hold my diary for months when no final price or booking was ever agreed

  • 10

    Lay paving / base for summer house

    Posted 26 August

    Taylor was very professional from start to finish. Visited my home to look at the job when he said he would, and communicated throughout. Very impressed with both Dan and Taylor , and their professionalism and attention to detail. I am already talking to him about the next job , which is a continuation of the what has just been done . Thoroughly recommend them.
    Verified reviewer
    Job location: NN5
  • 10

    Porcelain patio

    Posted 06 July

    Taylor and Dan were very professional from the start. We were given opportunities to speak with past clients and go see completed work. Every client we spoke to highly recommended them and were very happy with their completed project. The effort and standard of his work are exceptional! Taylor has a good eye for details which makes the finished look perfect! He listened to everything we wanted and produced exactly what we needed and more. During the project, Taylor and Dan ensured that any queries we had were answered and addressed very quickly. Thank you for your tremendous effort!
    Job location: NN14
  • 10

    50m2 porcelain patio

    Posted 31 May

    Taylor approached the job with care, diligence and real professionalism. He laid every slab himself, taking his time and clearly taking pride in his work. Communication was excellent, and he went above and beyond—even when issues like waste disposal arose. I couldn’t have asked for a more committed team to lay our patio and wouldn’t hesitate to recommend them. You might find a cheaper quote, but you won’t get the same level of care and attention. I’m delighted with the result—it was worth every penny. Thank you!
    Verified reviewer
    Job location: CV23
  • 10

    Relaid patio & repaired wall

    Posted 12 November 2024

    Taylor and his colleague did a great job in lifting and relevelling our old patio area plus new coving to our crumbling wall with added repairs. Turned up as promised, a good price in comparison with others and very friendly & tidy. Highly recommended & would use again.
    Verified reviewer
    Job location: OX17