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Reviews

  • 4

    Some good work, but disappointing overall experience

    Posted 2 days ago

    I am disappointed to leave this review as some work completed by JM Decorators was of a good standard. However, my overall experience was disappointing. The work continued over several months, with repeated delays, poor timekeeping and inconsistent communication. I regularly had to chase for updates and arrangements were not always followed through. Despite ample opportunity for the outstanding work to be completed, the job was left incomplete. I have tried to be balanced as some work was completed well. However, reliability, communication and completing agreed work are equally important.
    Verified reviewer
    Job location: N18

    Response from JM Decorators

    My thoughts on this matter is that miss Natalie was referred to me though a family member work was being done ok but on occasions while doing the job she agreed for the staircase to be in black which l did then changed her mind and wanted me to paint it as it was before in the original format which l did but it wasn’t exactly the same as before frustration had set in l decided that l would come on the weekend to finish she declined on which she asked for £200 refund on which l refunded her the money not everyone l am able to make happy but l do try and show in my work

  • 10

    Excellent

    Posted 09 March

    John has completed two pieces of decorating for me over the past few years. He is very responsive, efficient, fantastic attention to detail and has done an excellent job. I will definitely use him again.
    Verified reviewer
    Job location: SE1
  • 10

    Reliable reasonable work

    Posted 06 March

    Jm decorators carried out my work to my requirements and did stellar job l was impressed on how he paid attention to detail and gave me good advice on materials great person to trust in my requirements
    Verified reviewer
    Job location: SE17
  • 9

    Friendly and reliable service

    Posted 22 November 2025

    Good quality work, kept to agreed schedule, promptly answered any messages.
    Verified reviewer
    Job location: SE23
  • dee n
    10

    Reliable, reasonable and honest!

    Posted 24 September 2025

    John has been amazing! He patiently went through all my requirements and did a stellar job with the walls, ceiling and skirting boards. He pays great attention to detail and takes pride in his job. I booked him to also stain the wood floors.
    Verified reviewer
    Job location: SE1
  • 10

    Fantastic work

    Posted 19 August 2025

    I was very impressed with the works carried out in my property. He had excellent communication, he understood exactly what i wanted and he exceeded my expectations.
    Job location: SW9