They undertook dismantling my garden shed to build concrete foundations. The shed was then re-erected and the roof was re felted.
I was happy with the foundations however the standard of roof felting was very poor and leaked from day 1.
When asked to correct this they just applied silicone , which didn’t help.
They blamed all issues on the shed being bowed due to the poor work of a previous carpenter but didn’t provide solutions.
I was told I would need to pay for them to return for any further repairs. We have since refelted the roof ourselves without any issues.
Response from JH Southern Projects
Hi Jane. We apologise sincerely that the 12+ year old shed did not quite go back together as planned and in all due respect you did not want to purchase a new one which we advised. When quoted we stated if any further work needs doing it would be extra. Shed was built on a free standing 3x2 timber frame 700mm high sitting on loose earth half collapsed. Shed had settled awfully out of plumb. Solutions, a new roof, which was declined. More felt was requested by customer, we agreed, received nothing back after being told customer would be in contact. We have received this review 4 months later.