JG Pest Control

Reviews (1651)

• N
  Nicola W
  0.33

  FRAUDULENT! AVOID. DO NOT TRUST POSITIVE REVIEWS - Look at the negative ones. Alarming trend

  Posted 15 March

  Asked them to complete rat infestation in loft. Worked for approx 10 mins. Placed some poison sachets in loft. Refused to do internal house check for holes, to then fill if found, which which was sold by Sales. Confirmed that it does not form part of the service, at all. The charge £400 for putting some poison in the house, which you could do yourself, for approx £20. This is a SCAM and they are also taking payments via tokenisation. This is not legal. Go to your Bank for a refund. Do not Trust TrustPilot reviews. Anyone can post them, even company employees.
  Verified reviewer
  Job location: GU35
• 0.67

  AVOID - Mis-sold service. Contact your credit card company or Bank, for a refund

  Posted 14 March

  Be very cautious of the positive reviews. Strongly recommend you look at the negative reviews, which shows a worrying trend of complete lack of promised service, over-charging and Health & Safety concerns. • Paid 50% upfront (£195) for Rat Control - after being told the service included an internal inspection and internal proofing, during the 1st visit. • Technician arrived, said he “doesn’t know why Sales tell customers that” and refused to do the work I’d been sold. • He also did not wear gloves, when handling the poison, after telling me 2 x sachets would ‘’kill a horse’’. • After emailin
  Job location: GU35
• 3.33

  Just dont use them

  Posted 26 February

  JG Pest Control attended my property last year to treat flies and ladybirds. They assured me that if the pests returned, they would come back to spray again. The initial treatment worked temporarily, but the pests reappeared after about 6 months. I reluctantly accepted their statement that any guarantee was only 4 months & paid for a second treatment. When the issue returned again just before the 4-month mark from the second visit, I emailed them on 9 February No reply came, so I chased them. They then claimed the guarantee was void because I hadn't contacted the every 4 weeks with an update
  
  Verified reviewer
  Job location: NG23
• 0

  Awful Company

  Posted 15 January

  They're refusing to come back when I still have 2 more visits, and I still have mice. They're refusing to refund me as well, despite them coming in knowing I still had mice and still taking everything away. This was £330, they've done NOTHING. They're also impossible to get on the phone, unless you want to pay them. Go through to finance and you can speak to someone.
  Verified reviewer
  Job location: NR34
• 0

  Service Paid For Was Not Completed

  Posted 23 December 2025

  We booked JG Pest Control because their website said rat control includes proofing. The issue was in our loft, which we disclosed. The first technician inspected the loft, identified gaps, and said wire wool would be placed and shown to us. On the final visit, no proofing was done. The technician stayed five minutes, removed the poison, couldn’t answer questions, and left. We were later told loft proofing isn’t included—never disclosed before payment and contradicted by the technician. Customer service have refused proofing or a refund. Very disappointing.
  Job location: B13
• 0

  Woodworm spraying

  Posted 17 October 2022

  I DO NOT RECOMMEND!!!!! This company is far too expensive!! I was charged TEN times the going rate! They did not do a thorough job. I had to leave a stranger in my house with my keys for 10hours. All oher companies I have subsequently found do not require this amount of time and inform me this is not required therefore they are using non eco friendly products therefore hazardous. I had to chase for a follow up and my formal complaint has been ignored. Customer service were rude and unprofessional particularly lindsey.
  Verified reviewer
  Job location: SS2