I asked James if he could lfitthe underlay and the carpet in my master bedroom as the bedroom had just been decorated and we had purcashed a new carpet, I was desperately seeking some help and James replied and could fix-it within 2-days, excellent. Unfortunately when he lifted the old carpet we found several weak points that required attention, not a problem for James he turned up the next day with the tools and wood in hand, and within 2.5 hrs had fixed the weak areas and laid the new carpet and underlay. Excellent work really happy with the finish. A very nice guy.