Where to start. Booked a time and day, came to it and they didn't arrive. When I messaged, they said 'forgot all about you'.
Came out to quote the job, quoted twice as much as the other quotes we had. They said they'd price match, and as they could come soonest we went with them.
We were away at the time, and from security footage saw him on our roof BLINDLY THROWING MORTAR OFF IT! They also left crap in our driveway, broke some guttering off, and didn't even scrape the old mortar out so that will fail soon. Didn't put the cap on the chimney.
Theyve now blocked me and won't put it right.
Response from J & E Roofing
The 2 employees that used to work for my company are no longer employed by me as this standard off work is not acceptable.
i wanted to go back and rectify the problem for the customer my self,and i even offered a compensation as a gesture for there troubles.