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Jennings Plumbing And Heating Ltd

London

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Customer Reviews

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What customers are saying

AI-generated from customer reviews over last 24 months

Jennings receives high praise for their prompt, professional, and courteous service, with many customers appreciating the efficiency and knowledge of their engineers. However, a few customers have reported issues with communication and occasional delays.

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Reviews (196)

  • 10

    Leaks from neighbour

    Posted 01 November 2024

    Jennings provide a very professional, courteous service. We have used them for years and every time they have been excellent. We really cannot recommend them highly enough. We recently had a repeat leak from our neighbours and they came late on a Friday night. Their engineers make you feel as if you are in safe hands. They know what they are doing.
    Verified reviewer
    Job location: W11
  • 1

    Power flush toilet faulty

    Posted 23 October 2024

    Described job to company, told them the toilet cistern couldn't be accessed as it was tiled in so work wouldn likely be able to be done there and then. Said I had to pay for 1hr upfront cost anyway. Plumber was in the properly approximately 3mins and as expected said would need to quote for job and come back and that he wouldn't charge me for the visit, even though I had. Fed this back to company, who sent me an astronomical quote for the works needed and no mention of discounting the hr fee, had to chase several times and said they'd take off the hr fee from quote. Didn't go ahead with work.
    Verified reviewer
    Job location: SE1
  • 9.75

    Toilet & boiler repairs

    Posted 15 October 2024

    Technician was very helpful and resolved multiple issues in allocated timeslot.
    Verified reviewer
    Job location: SW4
  • 9.5

    Boiler service, refitting bathroom radiator, unclogging blocked sinks.

    Posted 04 October 2024

    The plumber was incredibly friendly and easy to engage with. Did the work quickly and efficiently and left things tidy. Communicating with the back office was also a pleasant experience.
    Verified reviewer
    Job location: NW1
  • 10

    Boiler service

    Posted 01 October 2024

    Arrived within allotted time of 08.00 to 13.00. Boiler service carried out, no mess, efficient. Very happy with work and would recommend. You do have to pay up front to book, which wasn’t an issue. This is due to people booking and then not providing access, which is understandable.
    Verified reviewer
    Job location: TW12
  • 10

    Installation of new boiler

    Posted 28 September 2024

    Office staff helpful and polite. Engineer arrived Tuesday to carry out boiler service, discovered boiler was dangerous and recommended replacement. Quote received that same evening and work was carried out on Thursday. All very quick and professional. Would definitely recommend this company.
    Verified reviewer
    Job location: SM6

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