Full ceiling plastering of staircase and three bedrooms. While much of the work is good, we were disappointed with poor scheduling, communication, and reluctance to address issues afterwards. Delays meant our time out of the house was wasted, and short working days prolonged disruption. After completion, we raised concerns about cracks and an uneven staircase ceiling edge; responses were defensive and then ceased entirely. A small fix and better communication would have resolved this. We advise thoroughly checking work before completion, as follow-up may be difficult.
Response from J D Plastering
I'm disappointed to read this as it doesn’t reflect the situation. At completion, you confirmed you were happy with the work. The issue raised occurred after paper beading was removed, which can damage a clean edge and is outside my work. I asked for a video to assess this, which was sent three months later. I was on other jobs and couldn’t respond immediately, especially with repeated calls. I take pride in my work, reflected in 180+ positive reviews over 10+ years, and this is not typical of my service.