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Reviews

  • 8.67

    Drain clearing under sink

    Posted 10 February

    Very good experience, starting with helpful and polite phone call and culminating with Jack coming out at the earliest availability. Slightly tricky issue but Jack worked quickly to try and minimise our costs and advised us honestly about future work we should consider. Would use again
    Verified reviewer
    Job location: GU52
  • 10

    Blocked toilet

    Posted 03 February

    Absolutely outstanding service from JD Drainage! They responded quickly to our call, arrived on time, and got straight to work. The team was professional, friendly, and really knew their stuff. They cleared our blocked drain efficiently and even gave us helpful advice to prevent future issues. Fair pricing and top-quality service—highly recommend!
    Verified reviewer
    Job location: GU17
  • 0

    Shocking Customer Service

    Posted 23 December 2024

    We used JD Drainage last year - the jetting cost of £140+VAT/30 mins was shocking - estimated £8000 to repair a pitch belly! We asked them to return to inspect our storm drains. The engineer was rude and told us we had an attitude problem - in front of my wife because we just wanted a downpipe unblocked. He lost his temper several times and refused to attend without a 2nd expensive survey. He said it was our fault our gutters were blocked. They just wanted to charge for a second expensive survey - he even slammed the phone down—shocking customer service and alienating an existing customer.
    Verified reviewer
    Job location: KT22
  • 10

    Clear blocked drain under drive

    Posted 13 November 2024

    Excellent job, Jack was courteous and punctual. Completed the job efficiently and as required. Would definitely use again and highly recommend.
    Verified reviewer
    Job location: GU10
  • 10

    Unblock drain

    Posted 23 October 2024

    Excellent from start to finish. I was kept updated from the time of booking through to the end if the job. Knowledgeable and courteous service.
    Verified reviewer
    Job location: GU9
  • 10

    Blocked downpipe

    Posted 21 October 2024

    Jack and his mate were very helpful, and managed to clear the blockage. They also gave good advice about future prevention.
    Verified reviewer
    Job location: GU9