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JCU Cleaning

9.84/10

Bournemouth, Dorset

Checkatrade member since October 2021

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Website

Services

  • Carpet Cleaning
  • Upholstery Cleaning
  • Curtain Cleaning
  • Emergency Carpet and Upholstery Cleaning Service

Customer Reviews

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9.84 /10

Based on 79 reviews over the past 12 months

Quality of work

9.9

Reliability

9.7

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, friendly, and efficient service, often highlighting the excellent communication. Reviewers are delighted with the high-quality results, frequently commenting that their carpets and upholstery are left looking as good as new.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (166)

  • 10

    Carpet and rug cleaning

    Posted 22 October

    Very pleased with professional polite person who did a great job on cleaning all the house carpets after buildings works completed . Would definitely recommend .
    Job location: BH14
  • 10

    Efficient and skilled

    Posted 03 October

    Came on time, pleasant, quick and efficient and job done with perfect result. Totally satisfied.
    Verified reviewer
    Job location: BH21
  • 10

    Exceptional Service

    Posted 01 October

    JCU is absolutely amazing. Fair pricing and clear, concise instructions prior to the service from Alex. Lewis, the young man who attended to do the job is pleasant, conscientious and thorough. A credit to your company. We are very pleased with the result, and will happily recommend it to friends and family. Thank you!
    Job location: BH14
  • 9.67

    Thorough..

    Posted 23 September

    very good, the water was disgusting so I guess that's the best sign you can have that your carpets have been cleaned well - nice lad undertook the work I will use again.
    Job location: BH31
  • Linda H
    9.33

    A very professional cleaning company with very good customer service

    Posted 19 September

    I asked for a quote to clean my sofas and rugs and received a very reasonable rate the same day. I was then sent comprehensive details of how to prepare for the visit and a follow-up phone call from Luke to check I was happy with everything. On the morning of the job Luke rang to give an eta and arrived between the given time window. After his initial visual checks and explanations of the process, Luke then got to work. He diligently cleaned both sofas, scatter cushions, arm covers, and two very different rugs over the next couple of hours. An excellent service from start to finish. Thank you
    Verified reviewer
    Job location: SO41
  • 10

    Good job!

    Posted 17 September

    A great job by JCU. Our carpets look great again. Money well spenr. A bargain!
    Job location: BH14

Photos

+70

Company Info

Owner

Mr. Alex Jennings

Sole Trader

4 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted

JCU Cleaning are a Bournemouth based, family run company that operate on the south coast, servicing parts of Hampshire, Wiltshire and the whole of Dorset.


We have a combined amount of 10+ years in the industry and have invested heavily into our machinery and our products.


Our knowledge and expertise ensures you are in the safest hands.


Here at JCU Cleaning, our values are honesty, reliability and trust. We strongly believe in transparency, and maintain our three values at all times.



Since we launched in September 2019, we are extremely proud of our highly rated, 5 star reviews and look forward to carry on growing our evolving business.


We are highly accredited, our qualifications are with Cleansmart and Njord qualifications.


Our equipment is the most efficient on the market – we use Airflex steam cleaning machines along with magma heaters.


This steam cleaning process minimises the water and maximises the steam to avoid over saturating your carpets and fine fabrics.


We are a fully insured company that offers our services to domestic and commercial clients.



Our services include:


  • Carpet Cleaning
  • Upholstery Cleaning
  • Rug Cleaning
  • Mattress Cleaning
  • Vehicle interior Cleaning


Follow us on our social media platforms:

Facebook - https://www.facebook.com/jenningscarpetcleaning

Instagram - https://www.instagram.com/JCUCleaning/

Accreditations and awards

Cleansmart
Cleansmart

This trade passed up to 12 Checkatrade vetting checks

Member since October 2021

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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