To be fair the communication throughout the job was pretty good, although a little too much at the end when he wanted payment.
Job was to a good standard, although had to come back 3 times to finish off (on my request not his)
And I originally asked for the guttering to be done too in which he said he couldn’t do half way through the painting job.
Overall: Good
Response from J Atkins Painting & Decorating
Thank you for your feedback, Daniel. I’m glad to hear you were happy with the overall standard of the work.
I would like to clarify a few points for accuracy. The return visits were agreed mutually — not due to issues with the finish, but because the scaffolding had been positioned too close to the walls, preventing access to some areas. Once this was resolved, I returned to complete those sections at no extra charge.
Regarding payment, I did have to follow up several times for confirmation, as there were delays in receiving it. As for the guttering, I explained early on that it couldn’t be repaired due to the condition of the wood, and I provided contact details for suitable tradespeople. This item was removed from the quote, and I also applied a substantial discount of around £500, in addition to personally covering roughly £300 for two extra weeks of scaffolding rental.
I always strive to deliver a high standard of work and fair service, and I feel this review doesn’t fully reflect the effort and goodwill provided throughout the project.
Kind regards,
J Atkins painting & decorating.