Reviews

  • 2

    Disappointing Experience

    Posted 18 November

    Very disappointing experience — poor diagnosis, no proper solution, and no accountability. I wasted both time and money.I cannot recommend this service based on my experience.
    Verified reviewer
    Job location: TW10

    Response from James Electrical Services

    Hi Soner, I’m sorry you feel disappointed. We completed the work agreed: installing four double-pole switches to address the overheating you reported at the wall connection. After this, it became clear the fault was actually inside the heaters themselves — a manufacturer issue, not related to our installation. Replacing heaters was never part of the original quote, but we still offered a discounted goodwill rate. We always aim to be fair and transparent and remain available to help further.

  • 9.67

    Friendly, efficient and reliable

    Posted 18 November

    We would highly recommend James Electrical services (and their sister company James plumbing services). They helped us with our kitchen project, including re-wiring the electrics, installing our hard wired appliances and other fittings. The team were efficient, reliable and completed everything as promised and agreed before the work began. A great company to deal with and we will definitely be using them again for any future electrical work.
    Verified reviewer
    Job location: TW12
  • 10

    Professional, friendly service

    Posted 17 October

    Very helpful, professional service.
    Job location: TW9
  • Mark S
    10

    Excellent work

    Posted 16 October

    Installed a new RCB cabinet. Excellent communication, work and minimum disturbance. Highly recommend
    Verified reviewer
    Job location: TW2
  • 10

    Competence, honesty and congeniality is what people look for and which was delivered

    Posted 15 October

    Mr James was competent, efficient, professional and very pleasant.. He answered my questions and took time to explain everything. Excellent work. Keep it up.
    Job location: TW3
  • Shivani S
    10

    EICR check

    Posted 05 September

    Great communication and carried out a thorough job. Then explained the report to help understand what needed to be done. Thank you so much!
    Verified reviewer
    Job location: RG30