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Reviews

  • 10

    servicing an old system

    Posted 10 April

    professional, friendly service at a good price. Great communication and advice given about our old burglar alarm. when the time comes to replace it with a new one we'll definitely come back to Ionic! Thank you
    Verified reviewer
    Job location: LS21
  • 10

    Repair to existing alarm system

    Posted 21 March

    A recent power cut left my existing alarm system with a fault I couldn't clear from the key pad. I contacted Lewis at Ionic and he came out at a date and time to suit me (within 2 days). He explained the problem in simple language and, without trying to sell me more than I needed, made useful suggestions how to upgrade the system. He installed the upgrade within a week. Lewis is very good at what he does and easy to get on with. My experience with Ionic was excellent and I now have a reliable system which will be maintained by an excellent Company. Thank you Ionic!
    Verified reviewer
    Job location: LS28
  • 10

    House alarm fitted

    Posted 08 March

    I had a fantastic experience with this company! Lewis is reliable, turned up when he said he would and was very respectful whilst working at my home, taking his shoes off at the door! I am very pleased with this modern alarm system and the explanation Lewis gave me. I would highly recommend this company!
    Verified reviewer
    Job location: LS17
  • 10

    House alarm update

    Posted 12 February

    New alarm bell and system fitted. Prompt arrival. The unit that was fitted had a problem due to supplier firmware update issue. Ionic security systems were very prompt (within a few hours) to return and disable the problem and revisited to install a different system in a matter of days. Engineer was very courteous and helpful.
    Verified reviewer
    Job location: WF2
  • 10

    New Alarm fitted

    Posted 14 January

    Quote was very fair and they were happy to keep the old sensors as they still were in perfect order, saving money there rather than pushing unnecessary work on me. Comms were great in arranging the fitting and they even brought the date forward for me due to the bad weather effecting other jobs they had scheduled. Work was done quickly and to my requests. How to operate the new alarm was well explained too. Definitely recommend.
    Verified reviewer
    Job location: BD11
  • 10

    I needed a battery fitting and my alarm servicing

    Posted 01 December 2024

    From the moment I spoke to Lewis he was polite and helpful and totally understood what I needed him to do. I needed the alarm at my house serving before we moved out and Lewis turned up early and completed the work quickly and efficiently and was so friendly and helpful. Lovely man.
    Verified reviewer
    Job location: LS24