Reviews

Our roof needed replacing, which meant we needed to remove the aircon units situated on top, then reinstall them once the roof was completed. INS was referred to me by my electrician and Ian did a fantastic job. From the start, friendly service, quick and reasonable quote, and clear communications throughout about scheduling and site requirements. On-site the team (Ian and Will) did a fantastic job, being careful with my property and even keeping an eye on my cats! Everything went smoothly and I'll be inviting them back every year for my annual servicing. I recommend highly!!

Ian was very knowledgeable and professional and him and his colleague were nice people to deal with. They did great job and cleaned up well, would recommend

Would highly recommend Ian and his team.

We had a know aircon unit that was not functioning correctly, I have found Ian on checktrade and he was very responsive He scheduled time for a call out and quickly came back with a solution after several attempts to better understand what was happening. He quoted me and he was very patient as we were trying to figure out what to do. Upon receipt of the quote and agreement he came back with a scheduled time. Also he called out that with the gov scheme there was no VAT. In my opinion this is how one should expect customer service to work: reliable, responsive and trustworthy.

I’ve used Ian and his teams services for a while now and I’ve always found the workmanship to be of the highest quality, all his team are extremely skilled and helpful. 5*.

We were very pleased with the quality of the INS Air Conditioning units. The fitters were punctual and fitted the units over two days. Ian explained everything to us and we are happy with the results. We would certainly recommend this company to anyone who was interested in having air conditioning units installed.