Impact carpets floors and beds

Reviews (71)

• S
  Sonia C
  3.67

  Stair carpet fitting and lounge

  Posted 5 days ago

  Ongoing issues Very poorly fitted carpets- gaps at edge staples showing. Re-fitted it twice and it looks an absolute mess. Offered me £75 when the whole Carpet needs taking up.. I got them business at both my daughter’s houses - useless fitters. My daughter’s bedroom carpet was horrendous with gaps along the wall, dirty marks on Carpet. They again offered £75 which she accepted as a chest of drawers was going over the gap and she had other work that needed to commence. Photos sent . Won’t refund me keeps saying I have to wait till he gets a spare bit of Carpet. Disgraceful! Awful fitters
  
  Verified reviewer
  Job location: B43
• R
  Ryan A
  10

  Carpeting fitting

  Posted 11 March

  Well fitted and clean job. I was very happy with the service.
  
  Verified reviewer
  Job location: B91
• A
  Abby B
  9

  Flooring

  Posted 11 March

  We had flooring all downstairs. They all did a good job.
  Job location: WS7
• 10

  Excellent job highly recommend!

  Posted 27 February

  Excellent experience using Impact, their team were really easy to talk to, had the availability I needed and were able to adjust my quote quickly based off of exactly what I needed. The day came for them to fit my carpets and the two gentleman were polite, and quick to get to work. I am absolutely over the moon at the finish of the carpets, and would recommend anyone to get in touch with Impact, I’ll certainly be using them again! Thank you!
  Job location: B14
• 10

  Excellent service plus a-lot competitive pricing

  Posted 26 February

  I’m extremely pleased with the laminate and carpet work completed. The entire process was arranged remotely while I was in London, and despite never meeting the team in person, everything was handled smoothly and professionally from start to finish. The quality of the workmanship exceeded my expectations, and the price was significantly more competitive than most other quotes I received. The team worked efficiently, paid great attention to detail, and left the house clean and tidy once the job was completed.
  Job location: CV6
• L
  Leah C
  4.67

  Poor finish and work , not happy at all

  Posted 23 February

  Poor finish , had lino installed , big bags between lino and walls and poor cutting of lino around toilet .
  Job location: B71

  Response from Impact carpets floors and beds

  We were concerned to see this complaint, especially as we had already arranged an appointment for today to resolve your concerns. The damage to the lino appears to have occurred after installation, likely when the fridge was moved. The bathroom lino only looked short because the shower kickboard had been pulled back once repositioned, it fits correctly. We also booked today’s visit to check the toilet area and address everything properly. We are disappointed that we were not given the opportunity to return, as we were ready to resolve the matter.