Trade cover image

Impact carpets floors and beds

9.09/10

Brownhills Walsall, West Midlands

Checkatrade member since August 2024

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Carpet Fitting
  • Carpet Supplier
  • Carpet Supply & Fit
  • Laminate Flooring
  • Vinyl Flooring
  • Emergency Carpets / Flooring Service

Customer Reviews

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9.09 /10

Based on 47 reviews over the past 12 months

Quality of work

8.98

Reliability

9.13

Communication

9.17

What customers are saying

AI-generated from customer reviews over last 24 months

The majority of customers praise this company for their professional, quick, and communicative service, often highlighting the competitive pricing and high standard of work. However, a small number of reviewers have reported issues with the final finish and tidiness after the job was completed.

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Reviews (71)

  • Sonia C
    3.67

    Stair carpet fitting and lounge

    Posted 5 days ago

    Ongoing issues Very poorly fitted carpets- gaps at edge staples showing. Re-fitted it twice and it looks an absolute mess. Offered me £75 when the whole Carpet needs taking up.. I got them business at both my daughter’s houses - useless fitters. My daughter’s bedroom carpet was horrendous with gaps along the wall, dirty marks on Carpet. They again offered £75 which she accepted as a chest of drawers was going over the gap and she had other work that needed to commence. Photos sent . Won’t refund me keeps saying I have to wait till he gets a spare bit of Carpet. Disgraceful! Awful fitters
    Verified reviewer
    Job location: B43
  • Ryan A
    10

    Carpeting fitting

    Posted 11 March

    Well fitted and clean job. I was very happy with the service.
    Verified reviewer
    Job location: B91
  • Abby B
    9

    Flooring

    Posted 11 March

    We had flooring all downstairs. They all did a good job.
    Job location: WS7
  • 10

    Excellent job highly recommend!

    Posted 27 February

    Excellent experience using Impact, their team were really easy to talk to, had the availability I needed and were able to adjust my quote quickly based off of exactly what I needed. The day came for them to fit my carpets and the two gentleman were polite, and quick to get to work. I am absolutely over the moon at the finish of the carpets, and would recommend anyone to get in touch with Impact, I’ll certainly be using them again! Thank you!
    Job location: B14
  • 10

    Excellent service plus a-lot competitive pricing

    Posted 26 February

    I’m extremely pleased with the laminate and carpet work completed. The entire process was arranged remotely while I was in London, and despite never meeting the team in person, everything was handled smoothly and professionally from start to finish. The quality of the workmanship exceeded my expectations, and the price was significantly more competitive than most other quotes I received. The team worked efficiently, paid great attention to detail, and left the house clean and tidy once the job was completed.
    Job location: CV6
  • Leah C
    4.67

    Poor finish and work , not happy at all

    Posted 23 February

    Poor finish , had lino installed , big bags between lino and walls and poor cutting of lino around toilet .
    Job location: B71

    Response from Impact carpets floors and beds

    We were concerned to see this complaint, especially as we had already arranged an appointment for today to resolve your concerns. The damage to the lino appears to have occurred after installation, likely when the fridge was moved. The bathroom lino only looked short because the shower kickboard had been pulled back once repositioned, it fits correctly. We also booked today’s visit to check the toilet area and address everything properly. We are disappointed that we were not given the opportunity to return, as we were ready to resolve the matter.

Photos

Company Info

Owner

Mr Sikandar Matloob

Sole Trader

2 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken

"Experience the Impact: Elevate Your Home with High-Quality Carpets, Flooring, and Beds at Affordable Prices."

This trade passed up to 12 Checkatrade vetting checks

Member since August 2024

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