IMA Locksmith
Southampton, Hampshire
Checkatrade member since 2023
Customer Reviews
Write a review9.97 /10
Based on 57 reviews over the past 12 months
Quality of work
9.96
Reliability
10
Communication
9.97
What customers are saying
AI-generated from customer reviews over last 24 months
Richard from IMA Locksmith is consistently praised for his prompt response, efficiency, and friendly, professional service, often completing jobs quickly and at a reasonable price. Customers appreciate his clear communication, helpful explanations, and willingness to go the extra mile, particularly when dealing with urgent situations or vulnerable individuals.
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Reviews (196)
- AAnonymous
10 New door lock part fitted
Posted 29 May
Richard responded quickly to my request. He arrived at the time stated and explained the problem. He fitted the new lock quickly and efficiently. He was polite and friendly and answered all my queries.Verified reviewerJob location: SO50 - AAnonymous
10 Door lock replacement but trickier than expected .
Posted 14 May
Thanks for your hard work and perseverance Richard, he did a great job in a challenging scenario! Followed up the next day and installed the new gearbox effectively.Verified reviewerJob location: PO13 9.67 Friendly and professional
Posted 03 May
Richard was very friendly and professional. He provided options for lock replacements and was able to fit them on the same day - very helpful, thank you!Verified reviewerJob location: SO4010 Broken Front Door Handle
Posted 23 April
After having my front door handle fail on me as I was leaving for work, I managed to get hold of Richard before 8am and he was here in just under 2hours of me calling & replaced the broken parts in super quick time. A really nice bloke who I would highly recommend to anyone for any of the services he provides. Many Thanks Again RichardVerified reviewerJob location: SO30- AAnonymous
10 Garage door lock repair
Posted 08 April
Job location: PO15Knowledgeable and very helpful. Thanks. Highly recommended. 10 Lock needed replacing on the front door due to not being able to be locked after a key broke
Posted 28 March
Richard was polite and incredibly professional. He stated when he would turn up and the price he quoted was what was charged. He was fantastic throughout and would not hesitate to recommend or use him in the futureVerified reviewerJob location: PO14
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Company Info
Owner
Mr Richard Cullin
Sole Trader
2 years on Checkatrade
VAT Registered
No
Welcome to IMA Locksmith, my name is Richard Cullin... Why Choose Me...well, when you call IMA Locksmith you will be speaking directly with me, a professional locksmith with over 35 years business experience and not a call centre.
Customer Service is paramount to my Business, and the IMA Locksmith ethos is
VALUE, INTEGRITY, SERVICE...
Providing Professional services to residential and commercial customers throughout Southampton and all the SO postcodes.
Services include:
- Non-Destructive Gain Entry
- Broken Key Extraction
- Upvc Window Locks
- Lock Replacements
- Door Realignments
- Key Cutting on site
- Anti Snap Cylinders fitted as Standard
- British Standard BS3621 Insurance Approved Locks
- Digital Locks
- Ultion Ultimate Security Locks
- Lock Upgrades
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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