ILM Kitchens and Bathrooms
Southampton, Hampshire
Checkatrade member since November 2025
Services
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Underfloor Heating Repair
- Water Leak Detection
- Water Pumps Installation
- Water Pumps Repair
- Water Supply Pipe Repairs
Customer Reviews
Write a review10 /10
Based on 19 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (121)
10 Burst pipe extensive repair
Posted 13 March
Job location: GU34We had a burst pipe that caused extensive damage to our home and needed someone reliable to step in quickly. Mark was fantastic from start to finish. A few builders weren’t willing to take the job on because of the mix of work involved, but Mark didn’t hesitate. He’s clearly very skilled across multiple trades, which meant he could handle many of the repairs himself without us having to wait for different specialists. This made a huge difference when time was critical, and the quality of the work was excellent throughout. Friendly, reliable, trustworthy and highly recommend!10 The work was carried out in a professional manner
Posted 08 March
Mark, renewed the pipework for both hot and cold supplies throughout the roof space.Verified reviewerJob location: SP610 Polite and professional
Posted 07 March
Job location: SP5Mark did an incredible job and was really polite and professional. I will be paying for bus services again in the near future.- JJoanne B
10 Locate & repair leak in shower
Posted 26 February
Great communication from Mark before & after his visit. Work required was completed to a very high standard and area was left clean and tidy. Would highly recommend. Thank you ILM Kitchens & Bathrooms.Verified reviewerJob location: SO31 10 Great carpenter - highly recommend
Posted 26 January
Mark is friendly, communicative and a good problem solver. He has a good eye for detail and was also tidy when he was working at our house (important to us because we have young kids). Would highly recommend and we have already asked him back.Verified reviewerJob location: SO41- MMary T
10 Locating and fixing a leak
Posted 08 January
Mark was very communicative and when he was locating the leak, he tried the least invasive options first and made sure we were happy for him to take some of the ceiling out! He cleared up really well both during the location of the leak, and the fixing of the leak which occurred a few days later. I wouldn’t hesitate to recommend Mark and will hope to work with him again when we eventually get round to updating our bathroom.Verified reviewerJob location: SO21
Photos
Company Info
Owner
Mr Mark Osborne
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: 234560713
Welcome to ILM Kitchens, Bathrooms & plumbing Ltd.
A kitchen, bathroom and domestic plumbing installation and maintenance specialist,
Ideally suited to smaller maintenance jobs as well as full residential refurbishments see our picture portfolio for some of our completed project.
References available on request
For our kitchen and bathroom supply and design we are teamed up with Alton Barn Kitchens to offer a supply, design, and install service.
Alton Barn Kitchens had its official opening on the 14th of January 2017.
We are able to offer a quality, competitively priced service to cover the vast majority of home improvement requirements.
We specialize in kitchen and bathroom installation and can offer bespoke solutions for most home improvement projects.
Mark Osborne, Company Director, who has been in carpentry, plumbing, and building-related employment since 2002, with the latter years specializing in kitchen, bathrooms, and domestic (non-gas) plumbing.
Mark is qualified with NVQ 2 & 3 carpentry and joinery and learnt his trade working for local building companies, gaining a lot of experience in the renovations and refurbishing of properties both in commercial and residential.
We can also perform competent plumbing for kitchen and bathroom installation, with most domestic needs covered.
We have a very good network of other trades who we use, such as general builders, electricians, plumbers, plasterers, decorators, etc.
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since November 2025
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