ILM Kitchens and Bathrooms
Southampton, Hampshire
Checkatrade member since November 2025
Accepts Checkatrade Pay
We guarantee the work for up to £1,000 for 12 months. T&Cs apply
Services
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Underfloor Heating Repair
- Water Leak Detection
- Water Pumps Installation
- Water Pumps Repair
- Water Supply Pipe Repairs
Customer Reviews
Write a review10 /10
Based on 23 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (125)
- MMike P
10 Outside tap replacement
Posted 30 April
Mark was helpful, punctual and did a good jobVerified reviewerJob location: SO16 10 Kitchen Plumbing and Fitting
Posted 29 April
Overall an excellent experience. The work carried out was all to a very high standard, with great care being taken as to the end result. Mark was very easy to work with and a pleasure to have around.Verified reviewerJob location: RG2710 A great find
Posted 29 April
Mark is a good communicator, and responds to texts and phone call. Yes, he actually answers the phone! He is pleasant, knowledgeable, and approachable. Most importantly his work is accurate, tidy and clean, and well thought out.Verified reviewerJob location: GU3410 Friendly, professional, quality
Posted 29 April
Mark is amazing, full stop. He is the absolute professional explaining what needs doing and why, and then how he is going to do something, especially if anything unforeseen pops up (an unfortunate situation in our house no across the board!). This is why we have recently asked Mark back to resolve some issues in our en suite form the original installation. We had to wait for Mark to be free, but we were more than happy to wait for a job done exceptionally well.Verified reviewerJob location: GU3410 Burst pipe extensive repair
Posted 13 March
Job location: GU34We had a burst pipe that caused extensive damage to our home and needed someone reliable to step in quickly. Mark was fantastic from start to finish. A few builders weren’t willing to take the job on because of the mix of work involved, but Mark didn’t hesitate. He’s clearly very skilled across multiple trades, which meant he could handle many of the repairs himself without us having to wait for different specialists. This made a huge difference when time was critical, and the quality of the work was excellent throughout. Friendly, reliable, trustworthy and highly recommend!10 The work was carried out in a professional manner
Posted 08 March
Mark, renewed the pipework for both hot and cold supplies throughout the roof space.Verified reviewerJob location: SP6
Photos
Company Info
Owner
Mr Mark Osborne
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: GB234560713
Welcome to ILM Kitchens, Bathrooms & plumbing Ltd.
A kitchen, bathroom and domestic plumbing installation and maintenance specialist,
Ideally suited to smaller maintenance jobs as well as full residential refurbishments see our picture portfolio for some of our completed project.
References available on request
For our kitchen and bathroom supply and design we are teamed up with Alton Barn Kitchens to offer a supply, design, and install service.
Alton Barn Kitchens had its official opening on the 14th of January 2017.
We are able to offer a quality, competitively priced service to cover the vast majority of home improvement requirements.
We specialize in kitchen and bathroom installation and can offer bespoke solutions for most home improvement projects.
Mark Osborne, Company Director, who has been in carpentry, plumbing, and building-related employment since 2002, with the latter years specializing in kitchen, bathrooms, and domestic (non-gas) plumbing.
Mark is qualified with NVQ 2 & 3 carpentry and joinery and learnt his trade working for local building companies, gaining a lot of experience in the renovations and refurbishing of properties both in commercial and residential.
We can also perform competent plumbing for kitchen and bathroom installation, with most domestic needs covered.
We have a very good network of other trades who we use, such as general builders, electricians, plumbers, plasterers, decorators, etc.
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since November 2025
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