Reviews

I needed a side gate replaced. IGS made a high quality gate and I am very pleased with the result.

They arrived on time and just got on with it. Friendly, courteous, professional . Very pleased with the end result and their attention to detail. All cleaned up afterwards and left in a tidy state. Couldn't ask for more.

The guys turned up as planned, they were polite and courteous and just got on with the job. Job completed with no fuss and cleaned up after themselves. Very professional, definitely would use again.

Fantastic service. Made a brilliant job of front and back gate. Very friendly and made sure everything was perfect.

Checkatrade ID:131482 Both the Contracts Manager and the Foreman who undertook the the removal and replacement of the wooden side gate were both friendly, professional and totally reliable. The new gate was robust and manufactured to an extremely high quality and expertly fitted. The area was left clean and tidy. Especially satisfied with the new gate and would and would hesitate to recommend IGS in the future.

Failed to honour multiple start/delivery dates due to supplier and staffing issues. Communication was inadequate, e.g., was told the team would arrive on site mid-morning but they did not arrive until mid-afternoon, (work started 4.00 pm). Tended to overpromise - failed to keep to timeframes they outlined, e.g, that pergola/decking could be installed in 2 days, or that installation of trellis gates could be completed in 1 day. Stated in 2 emails that bespoke items could be fitted within days rather than weeks. Final invoice charged for trellis panels that were not fitted until queried