Reviews

  • 5.33

    Over-promised timeframes

    Posted 15 July

    Failed to honour multiple start/delivery dates due to supplier and staffing issues. Communication was inadequate, e.g., was told the team would arrive on site mid-morning but they did not arrive until mid-afternoon, (work started 4.00 pm). Tended to overpromise - failed to keep to timeframes they outlined, e.g, that pergola/decking could be installed in 2 days, or that installation of trellis gates could be completed in 1 day. Stated in 2 emails that bespoke items could be fitted within days rather than weeks. Final invoice charged for trellis panels that were not fitted until queried
    Verified reviewer
    Job location: PO11
  • 10

    Replacing damaged fence.

    Posted 28 June

    Chris communicated clearly, was prompt with messages and completing the job and did an incredible job replacing a fence. Extremely satisfied.
    Verified reviewer
    Job location: PO4
  • 10

    Fitting of a new side gate

    Posted 14 June

    I would have no hesitation in recommending IGS Fencing to anyone who needed a gate or fence erected. The craftmanship was superb and the team were polite and reliable.
    Job location: PO7
  • 10

    Replacing an old fence

    Posted 06 June

    This is the second time IGS have done a job for me - both times excellent. The workers, Jos and Charlie, arrived on time, pleasant, friendly, and worked really hard all day, with no break. They are entirely reliable, efficient and ready to give any advice necessary. I shall certainly use IGS if necessary in the future and can thoroughly recommend them.
    Verified reviewer
    Job location: PO9
  • 10

    Renewal of fencing one side of garden.

    Posted 02 April

    The two men, Matt and Kes, arrived on time and got down to work immediately. Nothing was too much trouble for them, even whilst having to deal with a difficult neighbour. Impressed with the quality of the materials used and their care of existing plants and bushes whilst carrying out the work. They did encounter problems but overcame them, always keeping me in the picture. Everything was left neat and tidy - job well done. Thank you!
    Verified reviewer
    Job location: P06
  • 10

    Replacement of old fence panels

    Posted 01 April

    I've used IGS several times and they have lways done a great job, and, therefore, I didn't hesitate to get in touch with them when I needed new fence panels. Tom and Josh arrived on time and got to work taking down the old fence. They worked hard all day over coming a few issues without being grumpy 😁 They also put up a bird box for me. I can thoroughly recommend IGS Fencing, and would not go anywhere else.
    Verified reviewer
    Job location: PO11