Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Leave a reviewDownload app

Reviews

  • 10

    Exceptional leak detection and repair service – professional and prompt!

    Posted 6 days ago

    Richard was fantastic during a very stressful water leak under our kitchen floor. Communication via WhatsApp was prompt and clear from the start. He arrived quickly with thermal and moisture scanning equipment to pinpoint the issue, taking a pragmatic, cost-effective approach to lifting only the necessary floorboards. After repairing the leak, he clearly explained our restoration options. Highly professional and thorough—5 stars!
    Job location: N2

    Response from Ignite PHG Leak Detection London

    Thank you for the fantastic 5-star review! We’re really pleased we could quickly locate and repair the water leak under your kitchen floor while keeping disruption to a minimum. At Ignite PHG Ltd, we specialise in professional leak detection in London, using thermal imaging, moisture mapping and specialist leak detection equipment to accurately pinpoint hidden water leaks before carrying out trace and access and leak repairs. Thank you for choosing us for your water leak detection and repair — we really appreciate the recommendation.

  • 10

    Prompt and efficient

    Posted 12 June

    My repair was next working day and carried out with real consideration and competence. Most important, the problem was solved!
    Verified reviewer
    Job location: N5

    Response from Ignite PHG Leak Detection London

    Thank you for the fantastic review! We’re really pleased we could provide a fast next-working-day plumbing repair and, most importantly, get the problem fully resolved. At Ignite PHG Ltd, we pride ourselves on providing reliable, professional plumbing and leak detection services across London, with a focus on finding the problem and getting it fixed properly. Thank you again for choosing us!

  • 10

    10/10 - Highly recommend

    Posted 19 April

    Really impressed with the overall experience. Arrived on time, very professional and courteous. Quickly identified the issue and the work was carried out efficiently and to a high standard! Definitely recommend.
    Job location: SE23

    Response from Ignite PHG Leak Detection London

    Thank you, Sam, for the fantastic review! We really appreciate you taking the time to share your experience. It’s great to hear you were happy with the service, from arriving on time through to getting the issue resolved quickly and to a high standard. If you ever need anything in the future, don’t hesitate to get in touch — always happy to help. Thanks again, Richard Ignite Plumbing Heating & Gas

  • Pamela G
    10

    Central heating problems

    Posted 10 April

    Central heating issues. Some radiators not working. Required power flush and some parts replaced. Very old system. All done quickly and efficiently. Left everything clean and tidy. Full explanations given, detailed written report and receipts provided for parts. Almost full days work.
    Verified reviewer
    Job location: N3

    Response from Ignite PHG Leak Detection London

    Thank you so much for taking the time to leave such a detailed review — it’s really appreciated. I’m glad we were able to get the system back up and running properly and improve the performance of the radiators. With older systems, a thorough power flush and the right component changes can make a huge difference, so it’s great to hear you noticed the improvement. We always aim to keep everything clean, clearly explain the work, and provide full documentation, so your feedback means a lot.

  • Connor A
    10

    Kitchen sink leak

    Posted 26 March

    Richard was great to deal with. Replied to the job posting super quickly even though it was around 11pm and had the clearest communication out of the options that came forward Arranged to visit my address at 9am the next day and had everything fixed within approx 20 minutes Richard also took the time to explain what he was doing and any potential future steps and costs, which isn’t always the case with other tradesmen I’ve hired from Checkatrade
    Verified reviewer
    Job location: N20

    Response from Ignite PHG Leak Detection London

    thank you Conor for choosing us to carry out your repair and also taking the time to leave a positive review. Richard

  • 10

    Professional, friendly, efficient

    Posted 25 March

    Richard provided and excellent service. The job was completed quickly and to a really high standard. Arrived as scheduled with all the parts required (so no need to disappear off to get anything - which we have experienced with other plumbers I have used in the past). Professional and friendly. Cannot fault the service received. Will be using Richard for some work at my mother in laws place and will definitely get him back if needed in the future.
    Verified reviewer
    Job location: N21

    Response from Ignite PHG Leak Detection London

    Thank you for taking the time to leave such a detailed review — it’s really appreciated. I’m glad you were happy with the service and that everything was completed efficiently and to a high standard. I always aim to arrive fully prepared so the job can be done in one visit where possible, so it’s great to hear that made a difference.