Reviews

  • 10

    Reliable and efficient, cost effective service

    Posted 20 January

    The advice, subsequent ordering process, supply and installation we received were first rate. Everyone involved in the process at Hydroworks were friendly, helpful and efficient. The replacement of our old Harveys water softener with a up to date model was handled very well with clear explanations on specification, cost and operation of each model making our selection easy.
    Verified reviewer
    Job location: BR7
  • 10

    100% customer satisfaction

    Posted 16 December 2025

    Very knowledgeable salesperson who had great understanding of customer requirements which resulted in very efficient installation. Highly recommend
    Verified reviewer
    Job location: RH2
  • 10

    Superb Experience with Hydroworks

    Posted 15 December 2025

    Our experience with Hydroworks was great. Prior to meeting Laurence from Hydroworks, we were engaging with Harvey directly, however what tilted the decision in favour of Hydroworks was the detailed explanation of the entire system and the nuances that Laurence covered during the meeting which was quite impressive. He is super knowledgeable. The installation at our place went quite smoothly and Ashley from Hydroworks was really professional with the setup. It was really nice to have him do the job at our place. Overall, we are very happy and wouldn't hesitate to recommend Hydroworks.
    Verified reviewer
    Job location: KT17
  • Eleanor W
    10

    Home water softener fitted

    Posted 10 December 2025

    Great information provided by Laurence on an initial visit, who clearly really knows his stuff when it comes to softeners and the industry. Ash came to do the job and really neatened up a complex set of pipework under my sink as well as fitting the softener, lovely quality of work and showed me how to track salt levels and change when needed.
    Verified reviewer
    Job location: KT17
  • 10

    Entirely Satisfied

    Posted 17 October 2025

    The benefits of converting to softened water were explained in full. Any reservations I had were discussed in detail and explained,. The work to fit the softener was carried out to a high standard. Overall, entirely satisfied. Would recommend.
    Verified reviewer
    Job location: BN21
  • 10

    Professional

    Posted 28 July 2025

    I needed a replacement water softener and was contacted by Hydroworks water softeners. I dealt with a gentleman named Mitch who gave me honest advice on what was needed. The engineer who came and installed the system was very professional and informative about the softener. I would highly recommend this company as totally professional and fair on price.
    Verified reviewer
    Job location: DA7