Reviews

  • 10

    Chimney repair to solve water ingress

    Posted 23 July

    Excellent service from the Horizon team, they promptly and professionally fixed a failed repointing and flashing job which was causing moisture and damp in the walls, within 48hrs the moisture levels are starting to drop. Recommended
    Verified reviewer
    Job location: NG9
  • 10

    General roof repairs loose tiles.

    Posted 26 June

    What a wonderful job they did, also was able to point out other pointing issues, which i agreed, from looking outside the job was excellent,
    Verified reviewer
    Job location: B33
  • 1

    leaking roof

    Posted 24 June

    Nathan inspected the leaking roof and recommended replacing the flat roof for £1500. The work was done on Dec 12, but subsequent issues arose: the roof leaked heavily on Jan 5, severely cracking the ceiling. Despite multiple requests for a visit, Horizon delayed until Jan 15 and then said it would cost £2000 to have more work done, which he then increased to £3000. I declined. The initial work was poorly done, leaving broken tiles, fallen mortar, and nails on rubber roof. A different company fixed the leak, revealing Horizon’s work was subpar, causing extra costs for subsequent ceiling repairs
    Verified reviewer
    Job location: LE8

    Response from Horizon Roofing UK

    I have tried multiple times to offer you a full refund which you rejected, the reason the leak was happening in the first place was because when we replaced the flat roof we found a holes in the felt which you refused to pay to get rectified.

  • 9.33

    Replaced part of membrane and installed dry ridge.

    Posted 02 May

    Really impressed with Nathan and his team. I've been burned by some dodgy people before so I was probably a bit jumpy and annoying to deal with at times! Nathan got back to all communication quickly and was polite and professional throughout. Any issues were sorted quickly and without fuss. His team are lovely, really friendly and hard working. The job was completed on time despite us adding additional work in. Really impressed and would use again.
    Verified reviewer
    Job location: NG16
  • 10

    New bird guard cowling to chimney pot

    Posted 11 March

    Great communication, prompt service, great quality work.
    Verified reviewer
    Job location: CV23
  • 10

    Emergency call out and full roof replacement

    Posted 18 February

    Thank you so much to Horizon Roofing UK. Nathan and his team were amazing, so friendly and totally professional. We had to call for an emergency patch up, I called in the evening and they arrived first thing the next day. They were not put off by the extent of the damage our roof had and the work required to fix it. We had a brand new roof within two weeks of our intial emergency call out. Thank you so much to these guys, they kept working through the bad weather and were punctual everyday and always had a smile, even in the freezing cold. Can only recommend them, genuinely amazing company.
    Verified reviewer
    Job location: NG7