Poor comms - Garden works agreed but never started (clearing/ artificial grass and patio areas)
Posted 07 May
Henry was a recommendation to us. Initially Henry attended site promptly after contact and provided a relatively detailed quote. We approved over 3 months in advance. Samples were promised, had to chase for them and only saw the limestone, and not the artificial grass.
We are expecting our first child in July 2025 so was excited at the prospect of a new garden and now this has been shattered. No communications to say there’s any issue or change in availability - just radio silence.
Was genuinely looking forward to Henry and the team completing the works but that’s not happening.
Verified reviewer
Job location: RH11
10
Repair and repoint patio crazy paving.
Posted 18 April
On time and very efficient. Went the extra mile. Being in our 80s very grateful for their care when returning the heavier objects when the work was finished.
Verified reviewer
Job location: RH19
10
Repair the driveway, the roof & the wooden gate.
Posted 21 March
Home Counties Landscape (Mr Henry Smith) called me the same day that I left my email in Checkatrade, and Mr Smith came to see the work.
Next day Home Counties Landscape they carry on the work, the driveway, the roof & the wooden gate they looked as if there were new!
Verified reviewer
Job location: RH10
10
Re done my drive way
Posted 19 January
Done a brilliant job and such polite nice men couldn't fault them
Verified reviewer
Job location: RH1
1.5
Repointed patio
Posted 13 October 2023
Had my patio repointed last year. A few weeks later gaps appeared and eventually these were repaired. This spring more gaps appeared and when I called all I got were excuses not to come and do the repairs.
Verified reviewer
Job location: RH19
2.5
Removed old and laid new driveway
Posted 05 September 2023
Used this company to remove and lay a new driveway to which they did on time no problems.After they laid the surface said they would come back and fix any problems now cannot get them to come back was given dates they would turn up and haven't won't return phone calls or answer phone