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Hollybrook Group services Ltd

9.96/10

Basildon, Essex

Checkatrade member since January 2024

Services

  • Air Conditioning Installation
  • Air Conditioning Servicing

Customer Reviews

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9.96 /10

Based on 24 reviews over the past 12 months

Quality of work

9.96

Reliability

10

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

This trade is highly regarded for its professional, friendly, and efficient service, with many customers highlighting the excellent communication throughout the job. A small number of reviews mention issues with billing and incomplete servicing work.

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Reviews (82)

  • Steve C
    10

    Domestic A/C for Lounge & Bedroom

    Posted 4 days ago

    A first class service from start to finish right from the initial visit & survey by Grant to the complete installation. We had decided we would like a mid-range system with the priority being very quiet running at night. We also required additional services regards replacement of the house consumer unit. Hollybrook made several suggestions as to units along with options and could arrange all the electrical work all at a very competitive price. On the day of the installation it all went very smoothly with a very professional installation by Chris & Leighton along with Dave the Electrician.
    Verified reviewer
    Job location: CM17
  • Michelle W
    10

    Installation of air con in Living room and bedroom

    Posted 4 days ago

    Once our job was posted, the next morning Grant was already here to do survey. The whole process only took within 2 weeks to finish. The process was smooth so we can enjoy the ac during the coming heat in summer.
    Verified reviewer
    Job location: EN3
  • Alexander J
    10

    Great air conditioning installation

    Posted 06 June

    Hollybrook was great installing air con units in my house. Their communication was very good as they told me on the initial installation day one of the units was damaged so ordered a replacement for next day to install. They arrived promptly and cracked on installing the air con. They did a great job and the rooms in my house are now nice and cool.
    Job location: RM17
  • Paulo G
    10

    3-Room Air Conditioning Installation

    Posted 03 June

    Extremely professional and friendly throughout. The installation was completed less than a week after we agreed the job, which was impressive. Grant was approachable, helpful, and took the time to answer all of my questions before proceeding, ensuring I was completely comfortable with everything. The work was carried out efficiently and to a high standard. I would happily recommend him to others.
    Job location: CM11
  • Ryan P
    10

    Great air conditioning installation

    Posted 23 May

    Quote for air conditioning installation was made promptly for an attractive price. Installation was smooth and the installers were friendly, professional and efficient.
    Verified reviewer
    Job location: E11
  • 10

    Air-conditioning and heating units

    Posted 19 May

    I had wanted air conditioning for some time but was concerned about the disruption - actually it turned out quick and painless.- the workmen were clean and thoughtful and to minimise the disruption worked late to complete the job in minimal time. I am delighted with the result and it looks so neat. I am looking forward now to the looming heat wave!
    Job location: IG6

Photos

Company Info

Owner

Mr Grant Horsfall

Ltd Company

2 years on Checkatrade

VAT Registered

Yes: 399234551

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Hollybrook Group are a property maintenance company that offer boiler installation and maintenance, Plumbing, 24 Hour Drainage, Leak Detection & Much more covering Essex, Kent, London, Hertfordshire and surrounding areas


  • Boiler Repair & Diagnostics
  • Boiler Installation
  • Central Heating installation and maintenance
  • Plumbing & Repairs
  • Leak Detection
  • Drainage


From a simple toilet repair to full central heating installations, our engineers have a wealth of experience from smaller homes all the way up to commercial properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since January 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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