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Hollybrook Group Ltd

9.55/10

Basildon, Essex

Checkatrade member since January 2024

Services

  • Air Conditioning Installation
  • Air Conditioning Servicing
  • Air Conditioning Repair
  • Emergency Air Conditioning Service

Customer Reviews

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9.55 /10

Based on 37 reviews over the past 12 months

Quality of work

9.41

Reliability

9.65

Communication

9.59

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its excellent communication, professionalism, and efficient service, often highlighting the friendly and tidy engineers. A small number of reviews mention issues with final billing and communication after the job was finished.

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Reviews (72)

  • Lizzie M
    10

    Investigation on A/C & Heating Unit fault

    Posted 06 January

    Excellent and speedy communication. Kept me informed on all aspects of the job including the actually visit also. Very nice and friendly too.
    Verified reviewer
    Job location: RM2
  • Chris P
    10

    Amazingly good company!

    Posted 30 December 2025

    Exceptional level of personal service and amazingly fast service from first visit/survey to completion of installation, all of which took place in roughly one week including the Christmas Holiday period. Hollybrooke should be your number one call if you are looking to have an air conitioning unit or system installed. Chris Parker. Westcliff.
    Verified reviewer
    Job location: SS0
  • 10

    Recommended

    Posted 13 October 2025

    Good communication , professional advise and quick service - would recommend
    Verified reviewer
    Job location: CM17
  • 9.33

    Gas boiler service and new radiator fitted

    Posted 20 September 2025

    Good communication, friendly engineer and good advice, would definitely recommend
    Verified reviewer
    Job location: CM16
  • Sam C
    10

    Boiler Service

    Posted 17 September 2025

    The communication was really good. The engineer called and confirmed when they would arrive on the day and was very courteous.
    Verified reviewer
    Job location: CM23
  • Matt F
    9.67

    Great A/C Installation

    Posted 12 September 2025

    Brilliant job. The guys were great, friendly and expert. End result is just as hoped.
    Verified reviewer
    Job location: SS5

Photos

Company Info

Owner

Mr Grant Horsfall

Ltd Company

2 years on Checkatrade

VAT Registered

Yes: 399234551

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Hollybrook Group are a property maintenance company that offer boiler installation and maintenance, Plumbing, 24 Hour Drainage, Leak Detection & Much more covering Essex, Kent, London, Hertfordshire and surrounding areas


  • Boiler Repair & Diagnostics
  • Boiler Installation
  • Central Heating installation and maintenance
  • Plumbing & Repairs
  • Leak Detection
  • Drainage


From a simple toilet repair to full central heating installations, our engineers have a wealth of experience from smaller homes all the way up to commercial properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since January 2024

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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