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Hollybrook Group Ltd

9.42/10

Basildon

Checkatrade member since 2024

Customer Reviews

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9.42 /10

Based on 29 reviews over the past 12 months

Quality of work

9.21

Reliability

9.55

Communication

9.43

What customers are saying

AI-generated from customer reviews over last 24 months

Hollybrook Group Ltd receives high praise for their prompt responses, efficient service, and clear communication, with customers frequently highlighting the professionalism and friendliness of the engineers; however, there are some reports of billing discrepancies and occasional issues with service follow-up.

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Reviews (57)

  • 10

    Air con annual maintenance

    Posted 23 May

    They came on time and cleaned our aircon units as we agreed previously. The guy was very friendly and plus point my dog loved him.
    Verified reviewer
    Job location: DA9
  • Anonymous
    8.67

    2 A/C units fitted

    Posted 04 May

    2 air-conditioners fitted in a day, took a little longer than anticipated but quality of work was good and the cost was very competitive and reasonable. I'll be referring Grant and team to my friends and we will be considering them again in future for more units around our house.
    Job location: SS2
  • Anonymous
    10

    Boiler issue

    Posted 01 May

    Company was responsive, professional, patient and reasonably priced. Would recommend their services.
    Verified reviewer
    Job location: SS16
  • 10

    Annual boiler service

    Posted 23 April

    Very responsive building up to the appointment in terms of scheduling the appointment, updating on arrival time, and then progress of the service. Work was done well, left the workspace clean, and explained the additional work required.
    Verified reviewer
    Job location: IG1
  • Anonymous
    10

    Boiler Issue

    Posted 17 April

    Company solved the issue in a timely manner and without any fuss despite tenant being awkward. Much appreciated and will likely use again in the future
    Verified reviewer
    Job location: SS16
  • Anonymous
    10

    Boiler timer fault

    Posted 14 April

    Prompt and straightforward work, solving the problem.
    Verified reviewer
    Job location: RM2

Photos

Company Info

Owner

Mr Grant Horsfall

Ltd Company

1 years on Checkatrade

VAT Registered

Yes: 399234551

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Hollybrook Group are a property maintenance company that offer boiler installation and maintenance, Plumbing, 24 Hour Drainage, Leak Detection & Much more covering Essex, Kent, London, Hertfordshire and surrounding areas


  • Boiler Repair & Diagnostics
  • Boiler Installation
  • Central Heating installation and maintenance
  • Plumbing & Repairs
  • Leak Detection
  • Drainage


From a simple toilet repair to full central heating installations, our engineers have a wealth of experience from smaller homes all the way up to commercial properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2024

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

  • Public Liability Insurance

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