Reviews

  • 10

    Excellent service from Javani

    Posted 1 day ago

    We are so grateful to Javani for coming to sort out our alarm system. We inherited an alarm system with the house we bought which started malfunctioning and going off randomly. Javani was able to come the same day. He checked every device, helped us optimise the existing system for our needs, and gave sensible advice on upgrades should we want them. He came exactly on time and was patient and polite. Highly recommended.
    Verified reviewer
    Job location: N3
  • 9

    CCTV Install

    Posted 1 week ago

    Javani turned up at the agreed time and was really quick and efficient, system works really well very pleased with everything, would definitely recommend his company
    Verified reviewer
    Job location: HA7
  • 10

    Credible security engineer!!

    Posted 05 November

    Outstanding service! HiTechno came out within an hour to fix our alarm — really quick and professional. Javani, the engineer, was excellent knowledgeable, polite, and got everything sorted efficiently. Highly recommend! Genuinely he is hard working and definitely had a can do attitude!
    Job location: N21
  • 10

    Removing heat alarm.

    Posted 02 September

    I had been informed that a heat alarm left by a telecare system was hard wired. When it started to bleep I needed it removing. Hitechno rang me and offered to do the job and quoted me£150 for the job. I agreed the charge. When the operative turned up it transpired that the device was not hardwired so was removed in about 5 minutes. The guy was very pleasant and helpful but still insisted that I paid £150 for a 10 minute job. I am disappointed by this. I will not recommend this company.
    Job location: WD25

    Response from Hitechno

    Hi Julia, Thank you for your feedback. Our £150 charge is a standard call-out fee, covering travel, time, and a qualified operative, not just minutes on site. This is common practice, but we will work on clearer communication in the future. Best regards

  • 10

    Alarm Installation

    Posted 10 June

    Really impressed with the team — they were professional, friendly, and got everything set up quickly. The system works perfectly, and they took the time to explain how it all works. I feel much more secure now. Would definitely recommend them!
    Verified reviewer
    Job location: NW3
  • 10

    Alarm installation

    Posted 20 May

    Great experience from start to finish. The team was professional, responsive, and delivered high-quality work with attention to detail. Everything was handled efficiently, and I felt well-informed throughout the process. Highly recommended!
    Verified reviewer
    Job location: NW9